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  • Hey all, just changed over the backend after 15 years I figured time to give it a bit of an update, its probably gonna be a bit weird for most of you and i am sure there is a few bugs to work out but it should kinda work the same as before... hopefully :)

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    Pink/purple spot on screen / helium sensor

    Hi all! Did anybody have an issue with a small spot on screen on their helium (or other) cameras? It looks purple on RED's LCD and a bit more pink on computer monitor when looking at the footages. It stays there the whole time but it is not visible when camera points at bright daylight or...
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    RED RAVEN bricked / no menus

    Hi, We have a strange issue with Red Raven, if anyone can help out. When I turn on the camera the Red Touch or any other connected monitor through SDI or HDMI doesn't have menus. The touchscreen itself works because every time the camera turns on I get two messages: "improper shutdown" and...
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    Epic-W LCD distortions

    Anyone knows what this could be? Every now and then I get vertical line distortion on the LCD (lasts only for a split second / one frame)? And not that often I get a strange line on the LCD that seems to split the screen diagonally. This last issue goes away only when I restart the camera...
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