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Not sure if he still does, but a CG Wilson (if I remember his name correctly) was repairing them a year or two ago.

There is a guy called something like CG Wilson, who at least until recently, was servicing Red DSMC1. Good luck.

I shot some footage recently on Scarlet Dragon using a Format Hitech ND1.8 filter that I had last used successfully on Scarlet MX in the past (I can't remember details but I think the Format Hitechs were recommended on Reduser). There was a pretty obvious color cast. For stills photography going...

My Redmote has been sitting in its box for a good few weeks, still had a little charge left so I was able to use it last weekend. It does not seem to charge, connected it to a computer USB cable, and subsequently to a cell phone charger overnight, it still powers on but the little battey icon on...

Selling my Scarlet-X with side SSD and Canon AL mount. Comes with power cord and in the original box. The new price is $10,150 http://www.red.com/store/products/scarlet-x-side-ssd-lens-mount Camera is in excellent condition, has never needed any repairs, and can be upgraded to Dragon (upgrade...

Not sure where to post this, but passing it on in case it helps someone. Dragon update is just under $10,000, which as far as I recall is the limit for most gold/platinum credit cards to double the US manufacturers warranty. I believe most credit cards double the warranty, as Red only gives a 90...

I'm on a tour at Kennedy Space Center this afternoon and I spot a Red Epic set up. It's being used to record tomorrow mornings Atlas Rocket launch. According to the guy there it's hooked up to a 10" telescope. The gear is programmed to track the rocket in flight automatically. Hopefully I've...

Not sure if this is the correct place to post this but here's an interresting article about a sky timelapse shot on Red uploaded to youtube in 4K http://fieldnotesbrand.com/2013/06/19/nightsky_notes/ Webpage with youtube link is here: http://coudal.com/greatbasin/

Two commercials were shot on Scarlet on a tight deadline yesterday. Delivered 14 hours later. Some of this may also appear on a local TV chanel which has a program on this company, Mugs 'N Jugs later this week. The only lens used was a Canon 17-55 f2.8. Post was Sony Vegas on an i3 laptop. Mugs...

I tried a Radioshack adapter (part No 274-882), 1/8 Mono Male to 1/8 Stereo Female to connect the Rode VideoMic to Scarlet (Scarlet audio set to unbalanced). Sounds fine on headphones for scratch audio. Then for fun I plugged in an old $5 laptop mike for Skype, it too works but sounds like I'd...

My DSMC sidehandle remains on backorder. Could someone who already has a sidehandle kindly measure the width of the Scarlet including the SSD and DSMC sidehandle. Also, looking at photos of Scarlet with DSMC handle attached, am I correct that no part of the DSMC handle protrudes further forward...

We've seen images recorded with Scarlet, but not much audio, so I recorded audio with my Scarlet. Oktava mike, Sound Devices Mixpre (which only has line level output), Hosa -40dB attenautor and Hosa XLR to TRS adapter. Scarlet audio was set to balanced, levels on Scarlet were set so the mixpre...