EVF connection is Loose

[Travis MacRitchie]

So... my EVF connection where the cable plugs in is really, really, loose. Ugh.

An AC I know told me they saw some one open up the back once and tighten it down... So I thought I would try it. But after taking the back off it didn't appear very obvious as to how to tighten down the connector. And I was too scared to try much experimenting and risk the thing not working.

So, anyone have any thoughts? Has someone out there successfully fixed this little headache?

 

[Brent Carter]

Travis, since you are so close to RED, I would suggest bringing it in to RED to let us take care of you. Contact tech support to get an RMA number in advance...

BC

 

[CJ Roy]

I took mine to red to get fixed. They did it while I waited. Great service!

 

[Travis MacRitchie]

hey Brent,

I was hoping you might check in. I'm shooting pretty constantly the next 2 weeks, no time to drive down to lake forrest right now. I remember I once had a similar problem with a port on the LCD and it took a few weeks to get it back from you guys. Also, the evf is no longer under warranty, so I'm hoping I can make this a DIY job so I can save some pennies.

Any tips you might be able to offer to tighten up this connector on my own would be welcome.

 

[Vigen Vartanov]

You can fix it . No problem .

 

[Brent Carter]

Travis, I hear where you are coming from. BUt, I just cannot endorse opening it up yourself. One wrong move, and you could have a much bigger problem on your hands.

BC

 

[Shawn R]

Had the same problem last summer. Had to rent an EVF for a couple days while mine was sent to Red.

There are so many things to check over all the time. It would've been helpful for a Bomb Squad Rep to send out a heads up to watch for the possibility of the loose connection before I sent it out on a job.