Serious monitoring issues in build 20.1.3 - solarization in evf, lcd and hd-sdi out

[Mathew Rudenberg]

Help

So, I'm shooting a tv show with a couple reds based on the pilot which came out well (build 17) and on the first day we faced several issues I haven't seen before.

We are now on build 20.1.3

Issue 1) The image in the evf, the lcd and the monitor connected to the HD-SDI out all becomes super saturated (yellow especially) and solarized. Rebooting does not appear to alleviate this. We switched out b cam for our backup c body and the same problem randomly presented itself. It also happens with our A body, so that's three bodies presenting this issue. My data manager tells me the footage looks okay in redalert, which is a partial relief. However, having the execs and directors watching a terrible image is not good. It also makes lighting really hard.

Has anyone encountered this problem/ do you have a solution?

I'm considering going back to build 17, which never gave me this problem, but that means I lose my ability to adjust the tone curve, which brings me to issue 2)

Issue 2) The camera remembers the tone curve adjustment I made to the knee, but not to the toe. Every time we reboot the camera it forgets the toe adjustment, even though it is saved. It is strange that it remembers the knee adjustment however. they also remember the saturation adjustment.

This problem is also present in all three bodies.

I miss build 17.

 

[Stuart English]

Issue

Issue

Issue 2) is definitely resolved in the last Beta Build 21 v21.2.1

Issue 1) That is an unusual problem, you can try loading the latest release build, which is Build 20 v20.1.6, to see if that makes a difference.

If it does not, call RED tech support.

 

[Mathew Rudenberg]

Upgraded all 3 cameras to 20.1.6

Monitoring issue only appeared briefly once yesterday on the monitor (but the efv and lcd were still good)

The camera is still dropping the toe tone curve adjustment. I need to double check with my AC's but I believe it drops it on reboot and on media format.

 

[Stuart English]

TONE Curve

TONE Curve

You will need to go to Build 21 to resolve the TOE value in TONE CURVE issue.

 

[Mathew Rudenberg]

My understand was that red does not support using beta build for profesional shooting situations.

Is it not likely that that is going to cause more problems than it solves?

I'm on a tight shooting schedule and do not have time for more issues.