Need help 8gb card lost two shoots!!!! Team I need you!

[Vico Martin]

During a the production of a commercial we shoot 10 (ten) shots, when we begin copy it to a HD it fails the grab various times until we try to copy only the 8 first shoots. inside the A009 and A010 folders we find this file:

I never find something like!

Please, any help will be great!

Redundead don´t recover anything, I´m considering re-formatt an try to undead it but....

Team I need you again!!!

 

[Jannard]

During a the production of a commercial we shoot 10 (ten) shots, when we begin copy it to a HD it fails the grab various times until we try to copy only the 8 first shoots. inside the A009 and A010 folders we find this file:

I never find something like!

Please, any help will be great!

Redundead don´t recover anything, I´m considering re-formatt an try to undead it but....

Team I need you again!!!

DO NOT REFORMAT! You will certainly lose all data if you do.

Contacting team now...

For those of you that need help, it is always a good idea to contact RED 1st.
Jim

 

[Brent Carter]

Vico, I don't see a support ticket filed yet. As Jim suggested, please do file a ticket and also do not reformat.

Once tech support gets the ticket, they can discuss troubleshooting with you.

BC

 

[Vico Martin]

thanks, team.
We are filming really late, we call my man right now!

Thanks!

 

[Brent Carter]

Sounds good, Vico, we are here to help.

BC