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  • Hey all, just changed over the backend after 15 years I figured time to give it a bit of an update, its probably gonna be a bit weird for most of you and i am sure there is a few bugs to work out but it should kinda work the same as before... hopefully :)

Camera rebooting while recording, 3 cameras, different cables,etc..getting frustrated

Video Assist

Video Assist

I have found Reds crash/reboot MUCH more frequently when they are connected to video assist. It could be grounding issues, stray voltage, something coming back down the SDI line, whatever. I just know R1's are almost bullet-proof when used stand-alone, and become much more crashy when hooked up to the rest of the world!
Click to expand...

If it is hooked up to video assist, is it using a third party mini-HD-SDI and mini-XLR to full size HD-SDI and XLR adaptor?
 
Cail Young said:
Is it shutting down or rebooting?

Power interruption or undervoltage results in a shutdown, not a reboot.

Are you seeing a blue LCD image after the problem?

Are you running Build 18?

Are you using the /i enabled PL Mount?
Click to expand...

In my case, It's reboot and blue screen.
What hapened
 
Guys, im really sorry but the shoot has been a nightmare since the beginning, something is causing the camera to reboot, its not the drives or cards...i will still check other things but it has been 3 weeks of rebooting everyday.

Brent i think that theory on HD-SDI connections might be something for me to check...

i will let everyone know what was the problem but at the moment it still happening even on 16 gb cards.
 
Hd-sdi

Hd-sdi

Brent and Vlad,

When you do hook up HD-SDI, are you using 3rd party adaptors that mount to the camera body, or are you using the short mini-BNC to BNC cable from RED?
 
Stuart English said:
Brent and Vlad,

When you do hook up HD-SDI, are you using 3rd party adaptors that mount to the camera body, or are you using the short mini-BNC to BNC cable from RED?
Click to expand...

Sometimes third-party adaptors, sometimes the Red adaptors, sometimes a third-party adaptor that is built with the actual Red cables inside.
 
i find some rebooting occurring for what seems to be loose battery connections between the RED bricks and battery plate. does this rebooting occur when plugged into a block battery as well? anyone?

also, today am having an issue with my camera. it is plugged into block battery on dolly. when i need to change battery and re-start camera, it only blinks on and off on the REAR display on the RED. the camera does not power up. i have to unplug all accessories (only a RED LCD, and DRIVE, and timecode box attached today so far) and then turn it off and on again, and it starts up. then i can put my accs. back in and shoot. it has happened twice so far and is starting to worry me.

any word on this from anyone?
 
Chris Parker said:
i find some rebooting occurring for what seems to be loose battery connections between the RED bricks and battery plate. does this rebooting occur when plugged into a block battery as well? anyone?
Click to expand...

In my case(s) it was not related to the battery pins issue. 2 of the shoots were using battery blocks and 1 was using the Red AC adaptor.

Chris Parker said:
also, today am having an issue with my camera. it is plugged into block battery on dolly. when i need to change battery and re-start camera, it only blinks on and off on the REAR display on the RED. the camera does not power up. i have to unplug all accessories (only a RED LCD, and DRIVE, and timecode box attached today so far) and then turn it off and on again, and it starts up. then i can put my accs. back in and shoot. it has happened twice so far and is starting to worry me.
Click to expand...

I haven't seen this happen in build 17. In earlier builds you often had to unplug the LCD and EVF to get it to boot. I vaguely remember a thread here about booting problems when using a Lockit box. Try just unplugging the TC and see if that allows you to boot. (PS - obviously your shoot is using the wrong crew because I am home typing this :-)
 
I had same trouble with one of my two Reds when we changed from Build 16 to B17. Went back to B16... no more problems ever! And that was in January.
OK, I cannot use the 16GB cards and lost a couple of instruments... but we can work!
I would suggest that you try reinstalling B16 and check out results.
Anyway, one or two reboots per day may be considered "inherent to the Red"!
Waiting anxioulsly for B18 Final Version (about to ty Beta 18)...
Guido
 
A Ridiculous Suggestion!!!!

A Ridiculous Suggestion!!!!

I had the same issue to the point of total frustration and nearly jumping off RED. After many repairs and many spare bodies with the same random reboot/blue screen failures we have concluded that the most probable cause was/is RF induced failures!!! Wifi, 5.4mhz portables, walkies, 10- 30" displays in a closed concrete room??? As ridiculous as this may sound the Iphone was our #1 culprit.

Since our adoption of no cell phones of any kind within 20ft of the camera in an open setting or no cell phones period in a closed setting we have experienced nearly 0 reboots. This policy has also contributed to a much more efficient set!!!! "F" Cell phones!!!! The producer is the only one allowed to have a live phone
 
TATOU said:
In my case, It's reboot and blue screen.
What hapened
Click to expand...

I had the exact same thing happen yesterday probably 4-5 times on a shoot. It would suddenly start showing the booting screen and then go blue on the 5" LCD. It was very random about when it would happen. I thought maybe it was a heat issue because the camera was pretty hot (Atlanta GA in the summer, 90F+ and probably about 80 humidity.) The body never said it was too hot, so I'm not sure if that was the issue. I was running build 17, so maybe that was the issue? Also, I was using the ET breakout box for the HD-SDI. I don't see how it could be RF as I've used my cell phone, iphones, and walkies a ton around different RED's with zero problems.

Would love to find out what the issue is...

Matthew
 
I know it sounds nuts!!!! But I had experienced continued (every 5-10 minute intervals) reboot/blue screens on 2 major location shoots and I was totally upset!!! Shipped my body 3 times to CA... loaner bodies, etc... Red tried everything to make me whole but I continued to experience the same thing with 2 bodies side by side!!!

After months of the same issue thats when it dawned upon me to shut everything down. Our main studio is a concrete bunker with RF on top of RF... Every conceivable consumer & professional electronic component!!! We shut everything down and then and only then has there been "0" issues. Just 24hrs ago I was out on a 94 degree direct sun shoot with a rain machine. The camera was scorching!!! Nothing!!!! No Issues whatsoever!!!

Now, you may ask that my problems occurred mainly on location and not in my bunker??? Yes you are right! Thus why the iphone has become enemy #1. Why, because a G3 was always in my pocket and the original iphone was always in my AC's pocket. Since the RF realization, there are no iphones and magically- no reboots!!! Coincidence??? probably!!! but since our iphones make every speaker in the building buzz it may not be to far fetched!!!!

P


Matthew Rogers said:
I had the exact same thing happen yesterday probably 4-5 times on a shoot. It would suddenly start showing the booting screen and then go blue on the 5" LCD. It was very random about when it would happen. I thought maybe it was a heat issue because the camera was pretty hot (Atlanta GA in the summer, 90F+ and probably about 80 humidity.) The body never said it was too hot, so I'm not sure if that was the issue. I was running build 17, so maybe that was the issue? Also, I was using the ET breakout box for the HD-SDI. I don't see how it could be RF as I've used my cell phone, iphones, and walkies a ton around different RED's with zero problems.

Would love to find out what the issue is...

Matthew
Click to expand...
 
Carlos Prio said:
I know it sounds nuts!!!! But I had experienced continued (every 5-10 minute intervals) reboot/blue screens on 2 major location shoots and I was totally upset!!! Shipped my body 3 times to CA... loaner bodies, etc... Red tried everything to make me whole but I continued to experience the same thing with 2 bodies side by side!!!

After months of the same issue thats when it dawned upon me to shut everything down. Our main studio is a concrete bunker with RF on top of RF... Every conceivable consumer & professional electronic component!!! We shut everything down and then and only then has there been "0" issues. Just 24hrs ago I was out on a 94 degree direct sun shoot with a rain machine. The camera was scorching!!! Nothing!!!! No Issues whatsoever!!!

Now, you may ask that my problems occurred mainly on location and not in my bunker??? Yes you are right! Thus why the iphone has become enemy #1. Why, because a G3 was always in my pocket and the original iphone was always in my AC's pocket. Since the RF realization, there are no iphones and magically- no reboots!!! Coincidence??? probably!!! but since our iphones make every speaker in the building buzz it may not be to far fetched!!!!

P
Click to expand...

I wonder if has not so much to do with the iPhone as the GSM signal that AT&T uses. I have a verizon phone so that would make sense why I don't have it happen to me. However, I worked with a DP last year who was operating and had an iPhone and we had *zero* issues. Could it be something with Build 17 and the iPhone? I'm going to have my friend who has an iPhone test it with me Monday to see if that's the issue.

Anyone at RED have any clues?

Matthew
 
Again, this is just a far fetched idea which is why I have kept it to myself. But brother I gave RED hell and was really on the verge of giving up on a very beloved platform. I am happy to report that me and "Elvira" have been banging like bunnies ever since and in complete lust!!!!


Matthew Rogers said:
I wonder if has not so much to do with the iPhone as the GSM signal that AT&T uses. I have a verizon phone so that would make sense why I don't have it happen to me. However, I worked with a DP last year who was operating and had an iPhone and we had *zero* issues. Could it be something with Build 17 and the iPhone? I'm going to have my friend who has an iPhone test it with me Monday to see if that's the issue.

Anyone at RED have any clues?

Matthew
Click to expand...
 
I have managed to hang both Digibeta, P2 and Nikon D* cams with RF.
If you ever shoot on a military ship, you find out what RF can do to cams ;)

Cellphones are adjusting there transmission power based on how good the connection is to the base station. If you are in a bunker, the phone will transmitt MAXIMUM and the RF will be very high.

Just turn OFF all cellphones when shooting always!
 
..and ferrit cores on ALL cables also help... even audio cables.

FerriteClip.jpg
 
I just came across this thread. Have had those reboots and blue screens occassionally, and my suspicion has been the batteries, at least I managed to isolate a couple of bricks that seemed to reproduce the effect, so we excluded them from usage. We had a terrible experience on a particular shooting, when both our cameras started switching off, one of red drives failed - the camera refused to see it giving a message on reformatting required, and we couldn't mount that drive on a macbook pro, lost one scene this way and were lucky to have just enough daylight left to reshoot that particular section. I was already consumed with the idea of next day's reshoot and me paying for it... No red drives for us since then, only cfs. But after reading these thoughts about the RF thing... interesting. On that nightmarish occasion we had transvideo transmitter hooked, Miranda downconverter, and so on. I guess Red should investigate these issues.. Anyway, been too busy to even complain about something like this, cameras are rented every second day on average, so I guess we can't expect everything to function perfectly forever.
 
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