Warranty

[Matt Zervos]

Any way I can extend the one year warranty on the Red One? Or perhaps find another way to protect the thing?

 

[Brent Carter]

RED does not offer extended warranties.

BC

 

[Matt Zervos]

Wow. Seems kind of risky to buy a $17,500 camera body with only one year of warranty.

 

[Greg M]

Wow. Seems kind of risky to buy a $17,500 camera body with only one year of warranty.

Pretty much every camera I have owned has been limited to a one year warranty....what is so risky?

 

[Matt Zervos]

Well, it's risky because if I encounter a malfunction later than a year from now, I'm screwed. I've usually held at least a two year extended warranty on all my cameras.

 

[ReddyForScarlet]

insurance?

 

[Matt Zervos]

Yeah, but insurance won't cover a technical malfunction will it?

 

[Raul Gonzo]

IF something happens- then you can still send it into Red and have them fix it- you just have to pay for the repairs.

 

[Matt Zervos]

True, but repair prices can get pretty steep. But, I guess it's the price you pay for Red.

 

[Greg M]

from my experience you rarely come out ahead w/ extended warranties....your just paying in advance.

 

[Matt Zervos]

True. Any word of an extended warranty being available anytime soon?

 

[Alexis Hanawalt]

My $500 deductible on insurance is pretty much the same as RED's evaluation fee - so it works out. Generally, insurance will cover you in any way if your camera is going to cost you money to be operational again.

 

[Matt Zervos]

Cinewalt,

What insurance company do you use? Also, does it cover physical damage and hardware malfunctions?

 

[Alexis Hanawalt]

Yes, and yes. Just search "Brandy McGrew" here on the forums. They cover any sort of loss or damage except terrorism and theft from an unlocked vehicle. It's friendly, quick, and cheaper than I thought it would be...

 

[Matt Zervos]

Thanks Cinewalt. It sounds like a great deal. My only concern is still with the warranty only being 1 year and the insurance company not being able to insure, for ex., the repair of something in the body of the camera that stops working. But I guess insurance companies just don't do that.

 

[Bing Bailey]

1 year ? I thought the warranty was 6 months

 

[Matt Zervos]

Nope. I was told 1 year by Red.

 

[michael zaletel]

Yes, and yes. Just search "Brandy McGrew" here on the forums. They cover any sort of loss or damage except terrorism and theft from an unlocked vehicle. It's friendly, quick, and cheaper than I thought it would be...

Just heard this back from someone that works with Brandy:

Regarding the type of insurance we offer, we cover many things including
theft, accidental damages, transit, smoke, water, earthquake and flood.
Our policy is considered an all-risk policy, but it does not cover Wear
& Tear. So if your camera breaks down due to a malfunction, our policy
does not cover it. If the camera is damaged due to an unforeseen
incident such as theft or some of the other things I mentioned, our
policy would cover it.

-michael zaletel
(shooter)

 

[Zakaree Sandberg]

Thanks Cinewalt. It sounds like a great deal. My only concern is still with the warranty only being 1 year and the insurance company not being able to insure, for ex., the repair of something in the body of the camera that stops working. But I guess insurance companies just don't do that.

thats when your camera "accidentally" falls off a cliff during a shot.

 

[Stephen Williams]

no the warranty period is limited to one year and there is no way to extend the warranty period beyond one year....

Buy an Epic & get an extra year!:couch: