Cannot Install Redcine 3.1.8 Win Vista

[Paul Oakley]

I've installed this on at least 2 other Vista machines but when I try to install on my new workstation I get an error "The system cannot open the devoce or file specified."

Click Cancel and I get an error code 2755 suggesting a bad package. I've downloaded it and unzipped it 3 times.

Any ideas? I can't find any threads about installation problems.

Machine is a brand new Dell workstation with fresh Vista 32 installation, updates and only Adobe CS3 and Quicktime Pro are installed on the system.

Thanks.

 

[Cory Monty]

Same thing here on mac osx. neither archive nor stuffit can open the downloaded file. (3.1.8 and 3.1.2).

 

[David Rasberry]

I've installed this on at least 2 other Vista machines but when I try to install on my new workstation I get an error "The system cannot open the devoce or file specified."

Click Cancel and I get an error code 2755 suggesting a bad package. I've downloaded it and unzipped it 3 times.

Any ideas? I can't find any threads about installation problems.

Machine is a brand new Dell workstation with fresh Vista 32 installation, updates and only Adobe CS3 and Quicktime Pro are installed on the system.

Thanks.

Try right clicking the install file and open the properties tab. Check the box that says run as administrator. Also make sure you are logged in with admin privileges. I had the same problem installing software for my MOTU audio interface. This should work, I have Redcine installed on my Vista 64 laptop.

 

[Cory Monty]

I checked the privileges on the files I downloaded from the RED support site. Everything is good. I think the download is corrupt.

 

[Cory Monty]

Just re-downloaded the file today. Everything seems to be working. The ZIP opened fine.