Battery Plate Replacement

[Dominik Muench]

hi guys

I heard from several people that they are having problems with their battery mount not gripping properly and that there is apparently a new battery plate available ? Is that true and if so, will RED exchange those under warranty ?

thanks

 

[Mark Pugh]

hi guys

I heard from several people that they are having problems with their battery mount not gripping properly and that there is apparently a new battery plate available ? Is that true and if so, will RED exchange those under warranty ?

thanks

In mid-January I had a battery plate with a frayed cable (that was always working fine) replaced with a new plate, by Red.
The new plate is terrible - the first bad one I've owned, and I've owned 5.
I'll be sending this new one back to Red, but, basically, I think in future I'll be buying another brand of battery plate, and fitting the Lemo- ended cable to it.
There are too many bad Red plates out there, and I worry that they can fry a camera. They definitely cause a lot of re-boots.

 

[Dominik Muench]

ohh so that's where that reboot issue comes from ???

i got my camera back yesterday from a rental and they said on the last day of shooting the camera rebooted several times. they also said the reddrive was quite noisy so i thought this might have been the cause.

 

[Mark Pugh]

ohh so that's where that reboot issue comes from ???

i got my camera back yesterday from a rental and they said on the last day of shooting the camera rebooted several times. they also said the reddrive was quite noisy so i thought this might have been the cause.

You mean THAT Red Drive?

 

[Dominik Muench]

haha yeah. they said it was quite noisy, I havent had any problems with it and neither did they, no dropped frames or anything, they just said it made some clicking noises.

I got a 12V 500mAh power adaptor for it and i noticed the drive seems to get very hot. but it worked like a breeze so far.

 

[Mark Pugh]

get a 1.5 amp power supply quick. It's standard for external hard drives
I just got one at a Radio shack in NY.
Walk into a Dick Smith, Tandy, or Jaycar. I saw the thread recently where someone mentioned to you you need 1.5 amps. They were right.

 

[Mark Pugh]

I know someone in Sydney who swears Red is now supplying hot-swap battery mounts as replacements...

 

[Dominik Muench]

ok no worries. ill stop by jaycar this arvo.

hot swap ? now that would be fancy.

 

[Martin Ludwig]

hi guys

I heard from several people that they are having problems with their battery mount not gripping properly and that there is apparently a new battery plate available ? Is that true and if so, will RED exchange those under warranty ?

thanks

contact Brent @ RED, he is the guy doing that work, he will take care for you. In the upgrade program they change all the battery things. But the new version isn´t that better - so If you can afford buy IDX or PAG plates and exchange the V mount stuff. If you are using RED bricks, this will kill the communication between camera and battery, you would need to exchange some electronix parts within the battery plate as well.

 

[Shane Kelly]

haha yeah. they said it was quite noisy, I havent had any problems with it and neither did they, no dropped frames or anything, they just said it made some clicking noises.

I got a 12V 500mAh power adaptor for it and i noticed the drive seems to get very hot. but it worked like a breeze so far.

clicking is usually the sound a hard drive makes before it dies - just sayin'

Shane.

 

[Dominic Jones]

Ditto - I´d be bloody careful with a drive that´s clicking. Usually that means back it up DOUBLE quick, or it´s your ass.

Hope that´s not the case for you, but heads up mate...

Cheers,
Dom.

 

[Dominik Muench]

thanks guys, I will run some tests over the weekend and see how it goes.

 

[Cail Young]

i got my camera back yesterday from a rental and they said on the last day of shooting the camera rebooted several times. they also said the reddrive was quite noisy so i thought this might have been the cause.

Ask them if they saw the RED LCD go blue as a result. Power connection issues do not generally result in reboots, only shutdowns. If the RED LCD went blue, it's a software/internal hardware issue and you need to get it checked out.

 

[Robert Berger]

returned red and fixed camera plates

returned red and fixed camera plates

Thank you John and the red upgrade team in London.

Got my camera back yesterday and everything works perfect! Battery plates staedy as a rock and i realy love that i can see the lens info from the 50-150mm redzoom in my efv and LCD. Great help for my focus-puller too!!

Thank you all!!

Kind regards Robert RED ONE 1265

 

[Dominik Muench]

Ask them if they saw the RED LCD go blue as a result. Power connection issues do not generally result in reboots, only shutdowns. If the RED LCD went blue, it's a software/internal hardware issue and you need to get it checked out.

yes they said they had a bluescreen, by checked out you mean I should send the camera back ?