Red has great customer service !

[Matt Uhry]

I'm feeling compelled to blow a little sunshine around.

RED HAS GREAT CUSTOMER SERVICE.

It's probably not news to anyone who's dealt with them recently, but I dropped my camera off for the free soundboard / S4i upgrade, They did it in 4 days!, I was able to pick it up today in Valencia to catch a rental this weekend.

Also had a drive issue last week that was taken care of in a very crisp manner.

Totally happy customer. Thanks. Sean, Brian, John, Jarred, other Brian, and Jodie. Y'all rock.

Matt Uhry
www.mattuhry.com

 

[Tonaci Tran]

RED customer service is unmatched IMO. Every staff has gone out of their way to help and it has been this way since day 1 for me. I agree with you Matt!

 

[Brent Carter]

Thanks, guys, I never get tired of these posts!

BC

 

[Justin O'Neill]

Yeah I am really impressed with how fast they are turning around these audio board upgrades. One camera was 4 days the other 5.

Thanks RED team!

 

[T. Glen Phelps]

I dropped mine off yesterday for the upgrade and got a call today from John. The upgrade is complete and it's ready to go!

Thanks RED.

 

[Yean Loon]

I sent it in all the way from Singapore and the turnaround was less than 10 days!!!
Now, that's what you call SPEEDY GONZALES!!

 

[Rick Darge]

Yea they really are the best customer service around... I've owned my Red for almost a year now and it feels like I've been apart of the family forever

 

[M. Bergeron]

Yeah totally agree, their service is top notch and getting better!!!

 

[Sidney L. Plaut]

I second that - best customer service Ive ever encountered! - Justin & Sean they are worth gold! - and lots of it.

 

[Ralph Wong]

Got to give praise to Nate over there. Always handles all my problems or questions in a fast polite manner.

 

[Cüneyt Kaya]

praises to dan and brent.

 

[Peter Strietmann]

Red service is righteous! 4 day turnaround for me.

Thanks, Peter

 

[Victoria C]

John and Brian just coordinated two separate orders to ship out on a specific day for me, which was really helpful. I travel constantly and needed the packages to arrive on a specific day. Really went out of their way to help me out. Thanks guys!

 

[Anson Fogel]

Yeah, incredible.

Yeah, incredible.

Probably the best I've ever dealt with, period. Incredible.

 

[John Restivo]

It was no problem Victoria, Im glad Brian and I could help! If anyone ever has any questions regarding the Upgrade Program feel free to contact me at Upgrades@red.com

 

[Roberto B]

I'm feeling compelled to blow a little sunshine around.

RED HAS GREAT CUSTOMER SERVICE.

It's probably not news to anyone who's dealt with them recently, but I dropped my camera off for the free soundboard / S4i upgrade, They did it in 4 days!, I was able to pick it up today in Valencia to catch a rental this weekend.

Also had a drive issue last week that was taken care of in a very crisp manner.

Totally happy customer. Thanks. Sean, Brian, John, Jarred, other Brian, and Jodie. Y'all rock.

Matt Uhry
www.mattuhry.com

good news for everyone.. well.. for almost everyone.. ehehehehehe

 

[Ivan G]

I couldn't agree more! I had to send in my camera and received it in no time. Keep up the great work guys!