outstanding Red support - yet again

[Joe Shemesh]

Prior to receiving my first Red1, I was amazed every time I read any posts relating to Red's customer service....especially when asked to perform long-distance diagnostics and problem-solving. Throughout my 20 year+ business career, I've made it a point to put the customer first. Over the past couple of years, the Red team have raised the bar so profoundly, in my opinion, that they deserve unreservedly, the accolades they receive, not only from us who may be labeled FanBoys, but from much further afield. The bar has been set, and there is no doubt in my mind, that some of the BIG (and small) players have much catching-up to do.

Wishing everyone at Red and all that frequent this board, a very Merry Festive Season and an awesome 2009!!!!:cold:

 

[Brent Carter]

Thank you, Joe, we really appreciate the feedback!

BC

 

[Sean R.]

All the best to you Joe. We're always here for you if you need us.

Sean Ruggeri

 

[Nate Heartt]

Thanks Joe, very much appreciated!

Have fun and all the best,
Nate

 

[Marco Montenegro]

Always good to hear from a happy customer!
Happy Holidays JOE!
Cheers!

 

[av-online]

Prior to receiving my first Red1, I was amazed every time I read any posts relating to Red's customer service....especially when asked to perform long-distance diagnostics and problem-solving. Throughout my 20 year+ business career, I've made it a point to put the customer first. Over the past couple of years, the Red team have raised the bar so profoundly, in my opinion, that they deserve unreservedly, the accolades they receive, not only from us who may be labeled FanBoys, but from much further afield. The bar has been set, and there is no doubt in my mind, that some of the BIG (and small) players have much catching-up to do.

Wishing everyone at Red and all that frequent this board, a very Merry Festive Season and an awesome 2009!!!!:cold:

Hya Joe,

i can really say the same about my expirience with the RED Team. They are doing a really good Job around the globe! Often the positive things never get said, therefore I just did click in on this Christmas Day to say: Thank you for That RED! Not just your cameras will shape the future - your Service too!
All the best