Re : Camera Self Reboot

[Tan Heng Yuen]

HI !
Just got my camera 3 weeks ago . Half way through the camera suddenly restart and turn to blue screen . This problems happened quite sometimes before we roll the camera . Even we turn on the camera abt 20 min .

If this normal happen to anyone ?

Can anyone tell and advise me what to do ?
Any advise will be helpful .

Regards,

Yuen

 

[Brigham Edgar]

No blue screen but i have seen a RED reboot itself when it feels like it for o apparent reason.

 

[Martin Weiss]

Since the RED is also a computer, you could try re-installing the firmware and see if that helps. Otherwise, start a support ticket with RED over at http://red.com/support

EDIT: Since it seems to be non-urgent, use this form: http://www.red.com/contact_us

 

[Adi Lima]

I encounter the same p[roblem before, I thought that's because the camera is very hot.