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  • Hey all, just changed over the backend after 15 years I figured time to give it a bit of an update, its probably gonna be a bit weird for most of you and i am sure there is a few bugs to work out but it should kinda work the same as before... hopefully :)

Redrock MB delivery????? Whats the deal???

Hi everyone,

We are clearing a big chunk of the backlog on Red Bundles in the next few days. MK for your individual order status, best to check with orders@redrockmicro.com

Thanks

Brian
 
Hi everyone,

We are clearing a big chunk of the backlog on Red Bundles in the next few days. MK for your individual order status, best to check with orders@redrockmicro.com

Thanks

Brian
Hi Brian,
thanks for the update.

Could you please tell us up to which order number you'll be shipping in that batch ?

Does it include order #CS8267 ?

I tried sending an email last week but didn't get a response yet, and I'd really need to know quickly...

Thanks,
Nils.
 
Hi everyone

Nils, as I mentioned for specific orders you need to contact our order group directly. I am in Amsterdam at IBC at the moment, so I have limited access.

Lee - please do, and also copy me on your inquiry brian at redrockmicro dot com


Thanks

Brian
 
Brian,

I know this is off topic, but I got my mattebox a few weeks ago (and it's great!) but I'm now looking for case. Which Peli case is it that fits the custom foam packaging? Is it the 1520?

Thanks,

Ross
 
Hi everyone

Nils, as I mentioned for specific orders you need to contact our order group directly. I am in Amsterdam at IBC at the moment, so I have limited access.

Lee - please do, and also copy me on your inquiry brian at redrockmicro dot com


Thanks

Brian
Thanks Brian,
well I just received my shipping notice and tracking number, so everything is fine.
I ordered July 15th, so that's exactly the 60 days that were advertised when I ordered.:wink:

Should have it right in time for my next shoot.

Nils.
 
Brian,

I know this is off topic, but I got my mattebox a few weeks ago (and it's great!) but I'm now looking for case. Which Peli case is it that fits the custom foam packaging? Is it the 1520?

I think this is the 1550, but I have a feeling that the case is about 1 cm too short in both W&D

ciao,
antoine.
 
just received tracking details! Ordered June 15.

Order CS7885 for those counting.
 
Hi Folks

Lee - please check your spam folder if you haven't received (another) email response. We have logged that we responded to your inquiry on Sept 10th.

Ross et al - the correct pelican is a 1550. If you purchase the fitted case for 19mm from us, it is a larger foam with more options, and ships in the 1600

Thanks

Brian
 
Hi Martin

We are in Hall 11, stand d58 (in Production Gear's booth)

Still one day left!


Brian
 
i was told my new matte box i ordered sept1st , will be shipped oct 5th wow . that will be considerably faster than the 4 months it took for the first one. will keep you updated to see if they ship on time.
 
I'm sorry to report that my mattebox, ordered and paid April 15th, has still not shipped, despite assurances from Redrock that it would be "among the first to ship this Monday".

I'm starting to lose my patience.
 
got mine this week - shipped Monday arrived Thursday to the Gold Coast, QLD

Damn. So they did go out but mine got lost.

Hey Brian,

I received a FED EX tracking number 3 days ago, stating that it would be in Sydney today.

When updated, the tracking number still comes up as "Package data transmitted to FedEx" and needless to say, it didn't arrive.

I sent an email to ORDERS at redrock to get an update but no response.

Do you know if they didn't get off or if mine went astray?

Order 533-SO20517

Really looking forward to it, looks like a fantastic product and the vast majority who have received it have had rave reviews!

Great work!

Jim Hare
Sydney Australia
 
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