RED goes green

[totti]

Hi,

During my last production the video output signal and stored footage of the RED camera turned green as we went from the hot outside (35C) into the cold inside (25C).

I powered the RED down as we wrapped outside and took it to our next location. The setup inside took us about 30mins as I powered up the RED for shooting, all displayed images (RED-LCD & external HDMI monitor) as well as the recorded images from outside had a heavy green tint :huh:

I double checked the menu settings but everything appeared normal, I tried rebooting the camera several times but nothing changed... So I just shut it down and waited for a couple of hours, checking every once in a while.

Approximately 4h after transferring the camera to the 10C colder location it "decided" to return to its normal state.

Has anybody else had equal experiences or might there be a problem with the that RED model. The camera is running on Build 15.

I remember similar issues with the first generation of the DVX 100A...
Hoping for some feedback
cheers
totti

 

[RyanKunkleman]

Ive found that from time to time the tint setting will ghost. Some cameras do it more often than others.

sensor>colortemp>tint

if you take the footage into redalert is the tint setting a little wonky?
it should be easily altered in the raw settings, back to default.

 

[totti]

Hi Ryan,

thanks for the hint. Indeed the tint value was set to 61. After putting it back on default the footage looked just fine.

Thanks a lot
cheers
totti

 

[RyanKunkleman]

yep no prob. anytime

you might keep an eye on it, if it does it more you might have it checked out.

 

[David Battistella]

I hope that one or both of you have reported this problem to RED. I think that sometimes the answer can be had here at REDUSER but it's still very important for you or the rental house to report this to RED with a support ticket.

David