RedCine crashing on launch

[lpelot]

Every time I launch RedCine the screen goes black, the logo pops up and then the program closes. I did remove one of my monitors to see if that would help, but it did not. I also installed a previous version with the same results. Are there any known conflicts?

Dual 3 GHz Quad core Intel
running 10.4.10
connected to XSAN


Thank you

 

[Sean R.]

Did you delete the RedCine folder from your library before upgrading the build?

 

[lpelot]

I deleted the application from the applications folder. Is there something else I need to delete?

 

[Daniel Reichenbach]

delete

library -> redcine -> projects

that should work

 

[lpelot]

Ah-Ha! That's the clue I needed. I didn't have that folder because my user did not have permission to write to the library folder. I switched to an administrator user, installed RedCine and changed permissions to the application. When I launched the program it created the folder in the library folder. Now I can run RedCine from my restricted user. Thank you Daniel.

 

[Daniel Reichenbach]

You're welcome ;-)