Birger "I didn't get a confirmation for my order yet thread"

[Andrew M.]

Ordered at the end of November and received 3 confirmations in two weeks or so intervals.

Credit card was charged only one time, so it looks like accounting system is working fine.

Confirmation number on all 3 confirmations the same, so ordering system is working fine as well.

I sent the fax and pdf file of this fax by e-mail. (experience from the past with bad fax quality)
Maybe fax quality is not the best and they have trouble to read it. Are you putting it on high res when faxing? (like 4K or something

 

[Johnny Friday]

Sent FAX

Sent FAX

here here...just saw this thread. I sent a fax as well with credit card information and no reply nor charge to my credit card. are we going to get a tool?

 

[Dominique Grenier]

Ordered a Canon mount in January. Not billed, no confirmation.

 

[Steve Sherrick]

Just in case anyone missed this in the other thread...


My offer still stands to help Erik out with paperwork, phone calls, etc. I'm in testing mode, so I can free up a bit of time to help and he's right around the corner from me, well within short driving distance. I'm here to help if it alleviates the stress. And I'll do it out of the interest of the community, not for money.

 

[Stephen Pruitt]

Forget it Steve. . .

. . . I wouldn't trust any guy named "Steve" with my credit card number.



Steve

 

[Robert Frank]

Ordered Canon mount.

Ordered Canon mount.

Ordered via fax on Nov. 30, 2007. No confirmation received, credit card not charged.

Sent follow up email to info@birger.com, Private Message through reduser.net, both on Dec. 4, 2007.


CC and other relevant information has changed. **Erik please contact me.** Thank you.


ALSO.. thank you AquaVideoRed206 for creating this list.

 

[Steve Sherrick]

Forget it Steve. . .

. . . I wouldn't trust any guy named "Steve" with my credit card number.



Steve

In all seriousness, I suppose that could be a concern from Erik's perspective too. Although many could vouch for me on this site, and I know I'm one of the most honest people I know, if I'm not an employee, it may be too risky for them. But even if I'm just sending out emails, or contacting people, whatever. Maybe it could help. I just like to see people feeling good about this product because from all indications, it's going to be great.

 

[J. Bernard Vallon]

I reserved one a while ago, no bill yet.

Thanks

 

[Jaime Vallés]

I placed a reservation for a Canon mount on Nov. 30th via email (PDF), and have not received confirmation or a charge.

Then the credit card company had to change the number on my card (long story) so I emailed Erik to not use the card number in the original form. Then, on Dec. 13th, I emailed him another PDF with the new, corrected card number.

Thanks

 

[Elizabeth Lowrey]

• Faxed order Sunday, November 27, 2007
• No confirmation
• No charge on CC as of yet

(Name is in my signature)

 

[Kyle Mallory]

Well, shit.. Now I have to dig up my order, and call Amex to find out if the card got billed or not...

Faxed, AND emailed... never received a confirmation for either.

Faxed on 12/07/2008.
No CC charged.

Thanks Aqua for starting this thread... hopefully it will help.

 

[Vince Arvidson]

Emailed order

Emailed order

Hello,

Emailed my order 11/28/07, with cc #. Have not heard a response and don't believe my card was charged although I will have to double check.

Just shot my first short film with rented Zeiss primes, but now I'm back to having a blind camera! So I'm really hoping something is resolved soon.

Cheers,

Vince

 

[Oliver Skibbe]

Placed an order for Canon mount/knob/cables/remote control on November 29th. Never received a confirmation.

 

[David Litchfield]

Faxed order on 30th November and sent an email confirmation the same day.

Haven't received a confirmation from birger and card hasn't been charged.

David Litchfield

 

[Jeff Kieffer]

Ordered via Fax 1 Canon Mount, 29 nov 2007. No confirmation, email or creditcard charge!!!

Jeff

 

[A. Bastaki]

EDIT: RECEIVED CONFIRMATION.

FAX.
25th of November - 2007
Was Charged.
No Confirmation. (though Erik did state that i was emailed many times... dunno if i could call that a confirmation since i havent received it and dont know my number)


Abdalla Bastaki

EDIT: RECEIVED CONFIRMATION.
________
Vapir no2

 

[Shawn Bannon]

-sent by fax the first week of december
-for canon mount and accessories
-no confirmation received:holloween:

 

[Emanuel A.]

Confirmation received on my first order, still waiting on my second reservation sent by fax last January 31st. Just in time in order to take advantage from the free remote control offer. Succeeding Erik's announcement concerning (easy) swapping mounts.

http://www.reduser.net/forum/showthread.php?p=147415&highlight=reservation#post147415

 

[Justin McAleece]

Birger order not completed

Birger order not completed

I sent my order in on Dec. 31 for a canon mount set with the blue tooth remote.

I received an email on 2-4-08 saying that my sales order 108.312314 could not be completed because my pdf was unreadable.

I sent an email requesting to give my CC info over the phone and never heard back. I will be getting my camera within a week.

 

[Stephen Faigenbaum]

Hi,

Sent in original order 11/28 with CC. Sent in fax 1/8 with new cc. No confirmation or charges to card.