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We are receiving complaints that people are plugging in external accessories through the D-tap upside down, and blowing up monitors etc.
You can easily plug D-Tap cables in upside down and reverse the polarity, which can be damaging if not fatal for both camera and the accessory you are trying to power..
Please be careful when you plug in D-taps... they are a pretty standard power port that most people have seen before, and the problem relates to any device that uses d-taps (not just Red). It might sound obvious, but it is happening out there and people are expecting us to be liable for repair. Plugging stuff in backwards isn't under warranty, but we really do feel bad when it happens
You can easily plug D-Tap cables in upside down and reverse the polarity, which can be damaging if not fatal for both camera and the accessory you are trying to power..
Please be careful when you plug in D-taps... they are a pretty standard power port that most people have seen before, and the problem relates to any device that uses d-taps (not just Red). It might sound obvious, but it is happening out there and people are expecting us to be liable for repair. Plugging stuff in backwards isn't under warranty, but we really do feel bad when it happens