Syncing Audio in latest release

[Simon N]

We have been using build 17 without any issues and decided to upgrade to the latest release last week. Previously we used autosync and it worked every time but now we get error messages that a particular set of clips is incapable of having audio. We try various routes and eventually it works but it would be good to know why this is happening in case we are missing something obvoius

 

[James Chow]

Hi,

Can you please send us your log files by clicking on the "Help" menu -> "Save Report..." and emailing those files to redcinex at red dot com?

Thanks,
-James

 

[Von Thomas]

I was on set this weekend, and using both build 20 and 21, and could not get my audio to sync up, it was seconds off, not just frames. I ended up using Scratch to handle the audio sync after updating the RMD in RCX for primary color.

I may have to go back to build 17 until they find a fix.


Von

 

[David Ibbitson]

Can we get some more details? Are you auto matching to a bin? What is the frame rate of the material you are auto matching to? What is the sample rate of the audio you are matching?

Thanks,
David