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  • Hey all, just changed over the backend after 15 years I figured time to give it a bit of an update, its probably gonna be a bit weird for most of you and i am sure there is a few bugs to work out but it should kinda work the same as before... hopefully :)

REDCINE-X PRO KEEPS CRASHING

Rick Augustus

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I don't know what to do about this issue but its driving me crazy. Anyone have any idea what's going on with this? Running MBP Retina with Intel HD Graphics 4000 512 MB and this thing crashes EVERY single time I attempt to export clips...
 
Rick,

Are you working with the newest Beta (21) release? I had the same issue and reverted back to the Alpha (20) release and have had no issues.

I'd be curious though if anyone from Red could chime in as to what the issues might be.
 
Hey Rob, how's it been? I started having the issue with the Beta 21 version, but now I'm back on 20.1 and the problem is still occurring. Until this afternoon I was still running 18 and actually exported 40+ Gigs just last night with it and had NO PROBLEM at all. I don't know what this issue is... I'm currently on 20.1.

I would really love to have that 18 back right now. LOL...
 
Same here guys. I'm on a new built windows machine though. First time ever on Windows since I recently got divorced from my Mac Pro. I have no clue what is going on either, if its me (could very well be) since I'm running odd configurations, such as 4 SSD raided in 0 etc.
 
If you can please send verbose logs, crash reports, screenshots, a description of what you were doing etc ... to redcinex at red dot com. Every bit of information helps in reproducing, and the sooner we can get it fixed.

Thanks,
David
 
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