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Major Issues with RR and Premier Pro CS6

Chris McKechnie

Chris McKechnie

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I don't think my recently picked up Mobile RED Rocket from MAXX Digital is working correctly with Premier Pro CS6. Every time I load a clip into the viewer, I get the missing media yellow screen. I click to play the clip, then it plays 1 frame...I hit pause, then it jumps to where the marker is at.

Operating the latest RR firmware. Enabled the RR in Premier Pro via the "source settings" under an R3D within the project pane.

Any assistance greatly appreciated!!
 
Just my $.02, I had little joy with playback using the Mobile Rocket when we had it months ago. 1/2 debayer was.... ok, not great. It was greatly limited by the Express3/4 connector, a 1x lane PCI connection.

We would rely on the mobile rocket strictly for transcoding dailies and not playback. I know that doesn't answer your question, just thought I'd throw that in.
 
Are you serious? You have this five thousand dollar card and you can't even get i to playback for you?

So can you editing in 1/2 or full res with CS6 with a RR?

James Drake said:
Just my $.02, I had little joy with playback using the Mobile Rocket when we had it months ago. 1/2 debayer was.... ok, not great. It was greatly limited by the Express3/4 connector, a 1x lane PCI connection.

We would rely on the mobile rocket strictly for transcoding dailies and not playback. I know that doesn't answer your question, just thought I'd throw that in.
Click to expand...
 
Will Keir said:
Are you serious? You have this five thousand dollar card and you can't even get i to playback for you?

So can you editing in 1/2 or full res with CS6 with a RR?
Click to expand...
On a Mac Pro(3.1) with RR, GT120 and GTX285 I am getting smooth playback at 1/2 and smooth as butter at 1/4. Not sure about the Mobile and Premiere. But CS 6 is working really well with RED footage.
 
Yeah I am hearing CS6 works well even without a RR.
 
I get great playback at 1/2 res for 4k and 1/4 res for 5k. Rocket, CS6 on MacPro HexCore, 16GB RAM
 
Hi Chris - did you ever get your playback issue using RedRocket inside Premiere Pro 6 fixed? I am having the exact same issue - yellow missing media screen, jumping to where the playback head ends up after playing - but ONLY with 5K HD footage. 5K FF and 4K footage plays back no problem. Interestingly, I'm on a Mac Pro early 2008, not using a mobile rocket like you describe. Thanks for any info!
 
Chris, your MBP is a few years old as well, correct?

Zach, are you sure there isn't some scaling or a wonky setting somewhere? I don't see a difference between 5k and 5kHD on any of my I7+ or newer workstations here.... IMO, you really should be using a 8 core Nehalem / I7 processor if you do a lot of rendering / output with 5k RED.

Wes Howell
Adobe Systems
 
Will Keir said:
Yeah I am hearing CS6 works well even without a RR.
Click to expand...

Yep. I have an older mac pro (2007 version 2,1) with a ATI Radeon open CL video board in it. No cuda but the board (5770 I think) will support Mercury Playback to some degree.

Playing back from a RAID I'm getting smooth playback in Premiere 6 at 1/4 res most of the time...and all the time at 1/8th.

I would assume a properly outfitted more recent Mac capable of running a couple of higher end Cuda cards would do 1/4 to 1/2 easily. I'm also about to get a pretty substantial PC that I expect to run much faster than 1/2 without any RR.
 
Hi Wes - thanks for your insight. Yeah, I know I need to upgrade.... will be doing that soon. But for the immediate future, this issue doesn't seem related to settings, etc - I even get the yellow "media missing screen" when I attempt to scrub the thumbnails before adding any clips to a timeline. The thumbnail turns yellow and then maybe 10 seconds later will update itself to a new frame. Every other clip format seems to work fine... Thanks for any guidance (-:
 
I have been getting the same result using a new Sonnet Echo Pro and a new MacBook Retina 16GB Ram...ect. This leads me to think that there is a setting that needs to be adjusted...playback resolution or something. Interesting to know people are getting the media message using a different PCIe chassis.
 
Try a reinstall of PP....when I was having issues with media missing, I tried everything I could think of....then finally did a reinstall and that worked.

I know the mobile rocket isn't really intended to be a "playback device," which is why I'm now only using it for transcodes. I just wish the transcode times directly out of PP were close to what RCX does. :-( If I have a 5 impute sequence, it takes about 6 mins in RCX to render it all, however, within premier pro, like 20 minutes. :-(
 
Paul Schneider said:
Yep. I have an older mac pro (2007 version 2,1) with a ATI Radeon open CL video board in it. No cuda but the board (5770 I think) will support Mercury Playback to some degree.

Playing back from a RAID I'm getting smooth playback in Premiere 6 at 1/4 res most of the time...and all the time at 1/8th.

I would assume a properly outfitted more recent Mac capable of running a couple of higher end Cuda cards would do 1/4 to 1/2 easily. I'm also about to get a pretty substantial PC that I expect to run much faster than 1/2 without any RR.
Click to expand...

I have no issues with playback at 1/4 in Adobe Premiere without Red Rocket. I can even almost playback at 1/2 but then my CPU seems to bottleneck. I run this on a Windows machine with 32GB internal memory, fast new quad core CPU overclocked to 3,5Ghz and SATA3 SSD disc with my raw content and separate SSD for OS and software.

Notice that Cuda (GPU Playback) does not help the actual playback at all; only helps out when you start adding transitions, effects, etc.

My main issue is when it is time to actually render from Premiere; as soon as you start scaling down content (like 5K to 4K, or 5K/4K to 2K) in the timeline it kills the render time.
 
The problem is premiere, red rocket and 5k hd, it doesn't like the 5k hd so you need to disable to card if you want to work in this format. I have the same problem and its crap for such an expensive card!
 
Which output or seq setting in PP is most supported for RED workflow? I am using a Retina sonnet echo express Redrocket setup and still having a hard time nail the sweet spot. I know some formats are just buggier then others, maybe I will try 4k HD.
 
You need to install the special Red decoder from Adobe's website for the R3Ds to playback properly. Oh, and every time you update the software you need to reinstall these patches, because Adobe's updates overwrite the files.
 
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