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  • Hey all, just changed over the backend after 15 years I figured time to give it a bit of an update, its probably gonna be a bit weird for most of you and i am sure there is a few bugs to work out but it should kinda work the same as before... hopefully :)

REDmote issue keeps asking to update firmware??

Justin Marx

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While REDmote is on camera it functions properly.
Upon detaching status says searching, then says updating firmware, then it says bad REDLINK.

When connected to computer via USB, it can not establish a network connection between computer and REDmote..

Also, when launching REDmote app and terminal window, still no connection with REDmote.
Any ideas or solves would be much appreciated!! Thanks!!
 
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i have to same problem, my solution is just not to use the redmote :P but i'm also interested in a better solution
 
Well Yes I wont use mine now either I guess But mine was working great until a shoot a few days ago...On start up it displays an upgrading firmware message then comes back with a BAD REDLINK in the status box. Will work connected to the camera but thats sort of defeats the whole idea . I thought it might need an upgrade so I upgraded camera to latest firmware and successfully upgraded Redmote though the computer. All with latest firmware. Only I get the same problem with the redmote. Time to try a support ticket

thanks
 
Bump!

I am having the same problem for the last two days!?

I upgraded both camera and REDMOTE with the latest firmwares successfully but the REDMOTE only works while attached to the EPIC. Otherwise it displays a BAD REDLINK message?

Is there any solution to this? I really need this to work by the end of the week!
 
Bump!

I am having the same problem for the last two days!?

I upgraded both camera and REDMOTE with the latest firmwares successfully but the REDMOTE only works while attached to the EPIC. Otherwise it displays a BAD REDLINK message?

Is there any solution to this? I really need this to work by the end of the week!

If you are seeing a "BAD REDLINK" message you need to file a support ticket.
 
Mine worked for a few days on newest beta. Then Stopped and said red link upgrade required. What's the deal?
 
Mine worked for a few days on newest beta. Then Stopped and said red link upgrade required. What's the deal?
File a support ticket - I got the same message after the redmote worked OK for a few weeks after the antenna upgrade but then quit. Turned out it was a camera board issue which RED Europe turned around really quickly and it's been working since.
 
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