EpicX Date/Time

[Joe Shemesh]

Can anyone advise me why Date/Time keeps defaulting to Jan 1 2010?
I change it to the right settings which show up on the screen and Redmote
but when I re-boot it reverts to the above? Any ideas?

thanks
joe

 

[Trent Lillehaugen]

If you havn't already, please contact RED support.
http://www.red.com/contact_us/new

 

[Andrae Palmer]

We are both having the same issue... too bad I can't afford the downtime to send it in now.

 

[Joe Shemesh]

Will do thanks

best
joe

 

[Alan Skinner]

I am having the same issue. Sent a request to support.

Send it back? Is this really a "send it back" issue?

 

[Jordi Figueras]

I was getting a problem with the Date and Time after upgrading to build 2.0.5, after trying several thing a "Restore Factory Settings" made it work. Haven't had an issue 'till then (even after upgrading to build 3.0.0).

I'd try that before sending the camera, maybe that works for you.

Cheers!

 

[Alan Skinner]

hmmmmm.....

My Date and time are good now. It did not hold after I did the forceupdate for two reboots and now it is good today.

???

I'll take it and move on.

 

[Thomas Vecsei]

Same issue. Restore factory setting doesn't help. Contacted RED support.

EPIC-X #2173 "Maria"

 

[Kaku Ito]

No way to fix it yet?