Playback Audio in Super Speed

[Dave Weber]

I know this was a problem from B1. It still happens in B2.

When I first load a clip and hit 'play' the sound plays back at super-speed. The pitch sounds normal, but the speed is something like 20x normal.

Don't know if there was a fix.

 

[Dan A]

Hi Dave, can you send us a copy of the files that you are using? If this is possible can you drop us a mail to beta-storm@thefoundry.co.uk and we will get an ftp account setup for you.

We've had a few people reporting that their audio files are either playing too fast or too slow and it would be great if we can get a handle on this.


many thanks,
Dan

 

[Dave Weber]

Dan,

unfortunately I can't send the files because of what they are and who they belong to. I'll check some other files that I would be able to send.

 

[Dan A]

Dan,

unfortunately I can't send the files because of what they are and who they belong to. I'll check some other files that I would be able to send.

Hi Dave,
That's understandable, I have another lead on someone that may be able to send us some errant files that cause the same issue. I'll keep you posted.


many thanks,
Dan

 

[Dan A]

Hi all, we have managed to get some files to reproduce this issue and it has now been logged as: 15893

many thanks,
Dan

 

[Dave Weber]

Dan,

Thanks for this. If you need more files, I have found some that do the same. Actually all of my files with audio do this.

 

[Dan A]

Hi Dave, additional files would be great. Just drop us a mail to beta-storm@thefoundry.co.uk :smile: We have made a fix in 1.0v1b4 for the files that we obtained but it would be good to know if this fixes all cases. If you could try 1.0v1b4 and let us know how it behaves.


thanks,
Dan

 

[Dave Weber]

Dan,

With build 4 i am getting the exact opposite problem. Video runs with audio playing in slow motion. Sending an email now.

 

[Dan A]

Dan,

With build 4 i am getting the exact opposite problem. Video runs with audio playing in slow motion. Sending an email now.

Hi Dave, ftp account now set up for you as per email.


many thanks,
Dan

 

[Stephen Lovett]

Hi,

I can verify that this bug is still open in beta 4.

I've got plenty on files that exhibit the slow audio / lower pitch change problem if you still need them, I'd be happy to send some along.

Exhibits on this mac and a similarly equipped 2009 model.

MacPro 3.1 8 core 2.8 GHz
16 GB Ram
OSX 10.6.5
Quadro 4000 @ 2560x1440
Rocket with 1.3.5 drivers and _1.1.10.2 firmware
Rocket output signal 1920x1080 YUV444 10bit 23.976
ATTO R380 raid 16TB raid 5


Storm 1.0v1b4 64 bit

 

[Dan A]

Hi Stephen,
If you could also send us a sample file that would be great. Just drop a mail to:

beta-storm@thefoundry.co.uk


many thanks,
Dan

 

[Dan A]

Dan,

With build 4 i am getting the exact opposite problem. Video runs with audio playing in slow motion. Sending an email now.

Hi Dave,
Many thanks for the file. Oddly it plays at the correct speed! I did the following:

Launched Storm
Dragged the file to the Viewer
Hit Play (x1)

We have found another issue where playing backwards the audio can still play forwards which we are looking into. If you can let me know your repro steps, that would be great.


thanks,
Dan

 

[Dave Weber]

Hi Dave,
Many thanks for the file. Oddly it plays at the correct speed! I did the following:

Launched Storm
Dragged the file to the Viewer
Hit Play (x1)

We have found another issue where playing backwards the audio can still play forwards which we are looking into. If you can let me know your repro steps, that would be great.


thanks,
Dan

So here's what i've done:

Launched Storm
file, import file, selected same file sent
drag into viewer
hit space bar (x1)

Here's what system I'm using

Mac Book Pro 17"
mac os X 10.6.5
2.6 GHz intel core 2 duo
4GD 667 MHz DDR2 SDRAM
NVIDIA GeForce 8600M GT Graphics card
Reading files from 1TB drive via E-Sata cable through express 34 slot

Should work correct right?

D

 

[Dan A]

Should work correct right?

D

Yep! The mystery continues! We made quite a few fixes in next beta drop which will be available soon. It'll be good to know if it still happens in the upcoming Beta 8.


thanks,
Dan