Thread: Unsupported module Side Handle

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  1. #1 Unsupported module Side Handle 
    Senior Member
    Join Date
    Oct 2017
    Posts
    108
    When I power my camera with the side handle on it reads,

    Unsupported Module
    Please disconnect the unsupported module
    Shutdown


    Has anyone else had this issue with their side handle? This started immediately after doing a factory reset a few months ago. I would get this message every time I turned on the camera with the side handle attached.

    I was going to send it into RED but one day is started working again and the problem went away. Now it is back.

    Its not the side handle because Ive tested it on other cameras and had no problem. When my camera decided to recognize it again the side handle worked perfectly.

    I would appreciate any insight. Thanks!

    My camera is a DSMC2 Scarlet W with the latest firmware.
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  2. #2  
    Senior Member
    Join Date
    Oct 2017
    Posts
    108
    *Problem Solved* I rolled back the firmware and didn’t have a problem after.
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