Our Support team is occasionally receiving tickets from 960GB MINI-MAG customers who have old firmware on their media. In order to ensure optimal performance we recommend all customers with 960GB MINI-MAG V3 cards to install the most recent update that was posted to RED.com on May 14th, 2019.

To determine if you have an eligible 960GB MINI-MAG, please see the Support Article here.

Step 5 includes a link to the page where you can download the latest MINI-MAG firmware (Version 3.01.0, 5/14/2019).