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Type: Posts; User: Trent Lillehaugen

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    You are absolutely right, this should be included...

    You are absolutely right, this should be included in the manual - I will bring this up.

    To perform a factory reset you press and hold the record button down and then apply power to the camera. To...
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    A long power press during boot does a factory...

    A long power press during boot does a factory reset just like it did in DSMC2. It doesn’t go back to known good firmware image - but neither did DSMC2. It will reset all user settings.

    There is...
  3. You can try holding down the power button while...

    You can try holding down the power button while turning on the camera. Hold it down until the fans spin up to high speed - this could take 40 seconds or so. This will reset the settings to defaults.
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    My guess is that in your custom overlay you have...

    My guess is that in your custom overlay you have "REDcode (RC)", but you also need to add "Quicktime Status (QT)".
    Note, Quicktime Status is quite long, it will look something like: "Apple ProRes...
  5. You can do a hard reset by holding the power...

    You can do a hard reset by holding the power button down for 20 seconds while powering-up (you can let go once the fans go full speed). This will restore everything to the factory default settings.
  6. Unfortunately, the camera does not support...

    Unfortunately, the camera does not support playing back DNxHD/HR clips.
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    It indicates that a remote device is connected to...

    It indicates that a remote device is connected to the camera (like Fool Control).
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    By default the HDMI monitor has the menus set to...

    By default the HDMI monitor has the menus set to Auto Hide. Try pressing the MENU button on the Side Handle (the button up and to the left of the directional keypad) - this should bring up the...
  9. Yes, you can do this. If it is an external HDMI...

    Yes, you can do this. If it is an external HDMI monitor it will work right out of the box. Simply press the MENU button on the side handle to bring up the top and bottom bars which are set to auto...
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    The DSMC Toolkit (available on the Other section...

    The DSMC Toolkit (available on the Other section on the Download page) contains a frame guide application that may do what you want. What exactly are you looking for?
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    Menu > Overlays > Status > Camera/Lens

    Menu > Overlays > Status > Camera/Lens
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    Furthermore, it is impossible to accidentally...

    Furthermore, it is impossible to accidentally install the incorrect firmware on a camera. The camera will verify the upgrade package and skip the install if it is not correct.
  13. Menu > Overlays > Status

    Menu > Overlays > Status
  14. You can already define any arbitrary frame guide....

    You can already define any arbitrary frame guide. You can either:
    1. Set the Mode to 'User' and enter in a custom Aspect Ratio (like 0.75 : 1)
    2. Set the Mode to 'Absolute' and define the frame...
  15. It's not exactly what you are asking for, but you...

    It's not exactly what you are asking for, but you can get the dimensions (in mm) of your current format by going to the Advanced Format Dialog. You can get there by:
    - Opening the Format spinner...
  16. What did the camera do when you attempted the...

    What did the camera do when you attempted the upgrade? Did it boot up normally? Did it power up and then power down a few seconds later?

    If it booted up normalyl it is because it didn't see the...
  17. In 6.4 it has moved to: Menu > Overlay > Status...

    In 6.4 it has moved to:
    Menu > Overlay > Status > Camera
  18. Reset Defaults: restores all user settings to...

    Reset Defaults: restores all user settings to factory defaults but does not remove user files (LUTs, Presets, Calbirations, etc.).
    Wipe Camera: Restores all user settings to factory defaults and...
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    Furthermore, the pause only occurs in Preview...

    Furthermore, the pause only occurs in Preview (that is, when you are not recording). As long as you are aware of why the pause is occurring, there should not be any concern.
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    Thank you, this issue has been identified and...

    Thank you, this issue has been identified and will be fixed in a future release. For now, the safest thing to do is to disable record sounds.
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    Auto calibration is not updated while recording,...

    Auto calibration is not updated while recording, only during what we call preview (standby). If you are seeing the monitors freeze while record is active it might be something else - you may want to...
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    This is just informing you that the auto...

    This is just informing you that the auto calibration is recalculating and applying. It is normal for this to occur somewhat frequently at boot as your camera comes up to operating temperature. This...
  23. For what it's worth, if the camera's IP address...

    For what it's worth, if the camera's IP address is 169.254.x.x when DHCP is slected that means it could not find a DHCP server and auto assigned itself an IP address pursuant to RFC 3927 (see...
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    Glad to hear you have things working. Your...

    Glad to hear you have things working.

    Your solution with Cycle Mode is probably better since it won't affect any of the other monitor settings like my preset solution.
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    Setup the camera the way you want it for EVF...

    Setup the camera the way you want it for EVF control. Create a preset of this configuration:
    1. Goto: Menu > Presets
    2. Select "Create..."
    3. Enter a name for your preset. E.g.: "EVF"
    4. Select...
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