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Type: Posts; User: Joshua Keffer

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    I ended up sending mine back to RED. It turned...

    I ended up sending mine back to RED. It turned out to be faulty, so they sent me a new one.
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    Just in case anymore runs across this...RED was...

    Just in case anymore runs across this...RED was awesome. They quickly identified the problem and are sending me a new side handle. Great customer service!
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    I've submitted a ticked to RED, and they had me...

    I've submitted a ticked to RED, and they had me reinstall the latest firmware. So far that has not activated the side handle.
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    New DSMC2 Side Handle Not Working

    Just received my Scarlet-W and accessories today. Could not be more excited!

    I assembled everything and fired it up. So far the DSMC2 Side Handle is not interacting with the camera at all. It does...
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