RCX Pro v14 Crash while Transcoding 5K

[Samuel Gursky]

On two separate occasions RCX Pro v14 (os x) has crashed while transcoding 5K footage (Epic X & M) in batches larger than ~30 clips. Should I downgrade? I am working off of a 13" Macbook Pro inside of a DIT Station Rogue with a RED Rocket.

Thanks in advance!

[David Ibbitson]

Hi Samuel,

How much RAM do you have in your system? What type of transcode and to what res are you doing? If you want to send logs to redcinex at red I can take a look. Make
sure verbose logging is enabled from the preferences.

Thanks,
David

[Samuel Gursky]

16GB of RAM and generally 2K. I'll send a verbose over now! Thanks!

[Ryland Jones]

I was having some issues too with V14. Red Rocket in an Echo Express Pro to my Mac Mini. - (16 GB Ram) I had been working mostly on the camera truck, and the heat was affecting it. What temperatures are you working in? Inside or out? I moved it into an AC filled room and haven't had any issues since.

[Samuel Gursky]

working with the same adapter actually, I will look at putting it closer to my AC. It's running fairly cool as the Rogue unit is lined with fans, but it's worth a try!