Beta Camera Build 3.2.13

[Burke Doeren]

REDUndead is still available in version 2.0 for the DSMC cameras from the BETA section of the Support -> Downloads page from RED.com. Luckily, it came in handy this time and completely recovered the last clip I recorded when I hit the error. To use REDUndead, definitely follow the included instructions, and knowing RED, they'll have this recording error fixed soon.

[Les C.]

REDUndead is still available in version 2.0 for the DSMC cameras from the BETA section of the Support -> Downloads page from RED.com. Luckily, it came in handy this time and completely recovered the last clip I recorded when I hit the error. To use REDUndead, definitely follow the included instructions, and knowing RED, they'll have this recording error fixed soon.

It's not showing up for some reason https://www.red.com/downloads?release=beta

[Burke Doeren]

Have you signed in to RED.com? There are some items that are only available once you sign in.

[Les C.]

Have you signed in to RED.com? There are some items that are only available once you sign in.

Yes, I show that I'm signed in and can download the Scarlet firmware.

I own a Scarlet, possibly they didn't make it visible by mistake?

[Burke Doeren]

Very interesting. For me, it's on the very bottom of the Downloads -> BETA Page, and looks like this:

[Les C.]

Very interesting. For me, it's on the very bottom of the Downloads -> BETA Page, and looks like this:

My page has these 6 downloads:

[Brant Hadfield]

I was the one who originally, previously posted the card full record problem. My Scarlet exhibits the same behavior, exactly. When I reported this, a Red team memeber posted they were unable to reproduce the problem. But you have, precisley. I was hoping this issue would disapear with 13. Not yet, I suppose.

I just ran into a VERY odd issue since upgrading my Scarlet to Beta Camera Build 3.2.13.
Today I shot 5 64GB SSD REDMAG cards, and three of them I recorded to the absolute end. Since I upgraded to this build, when the camera runs out of space on the card, I get the traditional message about "Card Full," BUT then the camera keeps trying to Record, still displays the Red Record Light in the upper right hand corner of the screen, and refuses to eject the SSD card, turn off, or do anything that could get me out of this situation.

Worse yet, the only way I found to move past this situation is to hard-shut off the camera by holding down the power button for 5+ seconds. When I restart the camera, it informs me that it had an improper shutdown, and then when I try to play back the last clip, it says "error reading clip." I actually had to re-shoot 20 minutes worth of interview today because I wasn't certain if RED UnDead could resurrect the clip from this situation.

This seems to be a clear bug in this beta build, and RED Team, I hope that you can resolve it soon, because this is the first and ONLY problem I've had with my wonderful, flawless SCARLET-X, and I want to keep relying in it for every shoot.

[Daniel Stilling]

The same happened with my Scarlet. I just let I record all the way until the card was full as a test and the camera froze with the record indicator on. Hard power off was needed...

[Daniel Stilling]

Another quick observation: After a successful black shading, i could not change any parameters on the touchscreen. the red line underlying the item would move, but the long box that opens underneath with the choices wouldn't open. A reboot fixes that.

[William Robinette]

I just ran into a VERY odd issue since upgrading my Scarlet to Beta Camera Build 3.2.13.

Today I shot 5 64GB SSD REDMAG cards, and three of them I recorded to the absolute end. Since I upgraded to this build, when the camera runs out of space on the card, I get the traditional message about "Card Full," BUT then the camera keeps trying to Record, still displays the Red Record Light in the upper right hand corner of the screen, and refuses to eject the SSD card, turn off, or do anything that could get me out of this situation.

Worse yet, the only way I found to move past this situation is to hard-shut off the camera by holding down the power button for 5+ seconds. When I restart the camera, it informs me that it had an improper shutdown, and then when I try to play back the last clip, it says "error reading clip." I actually had to re-shoot 20 minutes worth of interview today because I wasn't certain if RED UnDead could resurrect the clip from this situation.

This seems to be a clear bug in this beta build, and RED Team, I hope that you can resolve it soon, because this is the first and ONLY problem I've had with my wonderful, flawless SCARLET-X, and I want to keep relying in it for every shoot.

Same thing happened to me over the weekend. Going to give Redundead a try, it has saved me before so I hope it can do it again.