Problems with 4K HD and Red Rocket

[David Ibbitson]

Bjorn,

It appears you are having more than just transcode issues. Can you please send verbose log files to redcinex at red dot com? Just zip your log folder if you can.

Thanks,
David

[Björn Benckert]

Bjorn,

It appears you are having more than just transcode issues. Can you please send verbose log files to redcinex at red dot com? Just zip your log folder if you can.

Thanks,
David

Thanx for being on my case. I do not know where to find the log file... here is a link to a screen dup of the status list...

http://www.syndicate.se/Files/~usr/f...dGraphic-1.png

[Björn Benckert]

Thanx for being on my case. I do not know where to find the log file... here is a link to a screen dup of the status list...

http://www.syndicate.se/Files/~usr/f...dGraphic-1.png

You right now it does not look like a file error... since non of my files can be rendered... so I guess it's a rocket thing.


I can reboot everything (red rocket raid and laptop) and then start up redcinexpro and play a clip then when going to export it goes trough and starts to render but it goes slow and slowern and then the status error messages starts adding up...

[David Ibbitson]

PM sent to you Bjorn.

[Shiblon Wixom]

I had a similar issue, seemed to be a conflict with TB raid and the red rocket, had to go back to individual external hard drives, for now.