@Harrison - I hope you get yours soon! That's certainly a long time to wait, really feel for you.
@Sergio - thanks for the advice, hopefully you're right!
@Scott - This is the complaints forum, after all. And most people are offering great advice, solutions, and helping me keep my head up in a time of great financial burden, and difficult decisions. I offered my previous work as a compliment to Red, and to show my loyalty and familiarity with the product. There is no need for your attitude, and no one is forcing you to read this thread.