What do you think about the supply rate ?

[Michael Millichamp]

First, there are too many people with blind love for Red! Just because Red has been doing it certain ways for years doesn't make it right. In fact, you're actually endorsing the only major weakness of their business -- ability to deliver products "on time". Please please ask Red to improve not continue being deficient.

Whether you're Canon, Sony, Red, or some no-name Chinese manufacturer, you should know exactly how many units you're able churn out each day, week, month, etc. Personally I can understand why Red might choose not to disclose this info (provide us with ETA). However for as a customer who have put down a deposit for a Scarlet, I have the right to ask for an estimate of delivery -- it's not complaining or whining.

But as customers we know Red isn't like any other company, and we still choose to buy their cameras, knowing there will be a wait time and things of that nature.

If you don't want to make that sacrifice, there are many other cameras out there.

And seeing as you already purchased a Scarlet, you should already know that they have began shipping cameras, and now you play the waiting game....

[Cody Cha]

But as customers we know Red isn't like any other company, and we still choose to buy their cameras, knowing there will be a wait time and things of that nature.

If you don't want to make that sacrifice, there are many other cameras out there.

And seeing as you already purchased a Scarlet, you should already know that they have began shipping cameras, and now you play the waiting game....

I'm already shooting with another camera that I'm happy with. Thanks.

I've put in a order on the 3rd and I don't mind waiting. I'm expecting mine sometime in February. But I still won't accept the fact that it's okay to wait without any ETA info, and that it's simply the nature of RED.

[Michael Dalton]

If you check THE LIST here :
http://www.reduser.net/forum/showthr...highlight=list
You can see there is a lot of Sale Orders...

There is 6000 SO between the last Scarlet received and mine ...
If I count that half of the sales are for a Scarlet : 3000 ordered before mine...
If I count only 300 per month, that means I will not get it before september 2012 !!!
I can't believe that !
If so I will cancelled my order... that's unacceptable, even from RED...

I'm in Europe so maybe it will change something... but I get RED Europe in phone fews days ago and they say they can't predict anything... Thanks guys !
We just ask for a prediction, a month or 4 month ? They can't tell ! It's quite a shame.

I highly doubt that there are that many orders for scarlet. I have probably made 4 purchases after my scarlet for odds and ends, and then put in an order for epic. I think a lot on the first night are scarlet only orders because the site was so bogged down it was not worth it to sit on site for anything else, but the next day after people were confirmed, they started to buy gear.

[Tom.Wong]

people DO realize they ordered a digital CINEMA class camera right? RED has mass marketed cameras of this caliber more than any other company. compare it to the competition, and i guarantee you with r1 mx's, epics, and scarlets combined, it out numbers all the other cameras in the same "league" by several times. waiting 6+ months for a camera if you weren't first in line isn't uncommon at all. it's not prosumer, it's professional and require a lot of QC. I'd be actually startled if they were cranking out over a thousand cameras a month...

[Michael Millichamp]

I'm already shooting with another camera that I'm happy with. Thanks.

I've put in a order on the 3rd and I don't mind waiting. I'm expecting mine sometime in February. But I still won't accept the fact that it's okay to wait without any ETA info, and that it's simply the nature of RED.

You do have an ETA....

They shipped camera Nov 17th for PL's and December 1st for AL's, and said they would hopefully be out of backorder by February... I mean, they can't simply say, "Oh Cody Cha, your Scarlet will probably be done by the 17th of January at 3:35 pm :)"

So you have a term of December-February where you will hopefully get your camera.

[Terry VerHaar]

It would be interesting to see if a couple of the complainers on here would whine as much if they followed the real names policy of this board instead of hiding behind pseudonyms and without listing their last names. Just wondering...

[Gavin Greenwalt]

First, there are too many people with blind love for Red! Just because Red has been doing it certain ways for years doesn't make it right. In fact, you're actually endorsing the only major weakness of their business -- ability to deliver products "on time". Please please ask Red to improve not continue being deficient.

Whether you're Canon, Sony, Red, or some no-name Chinese manufacturer, you should know exactly how many units you're able churn out each day, week, month, etc. Personally I can understand why Red might choose not to disclose this info (provide us with ETA). However for as a customer who have put down a deposit for a Scarlet, I have the right to ask for an estimate of delivery -- it's not complaining or whining.

The The huge difference though between canon and red though is that canon is churning out c300s right now by the hundreds and thousands for a spring launch. You can preorder one and they can say exactly when you'll receive it because they're artificially holding it back from you. RED ships your camera the second it pops out of QC.

The way RED would be able to match canon or Sony predictability is to give themselves a bubble. You get their hardware and their software the moment it is usable and then patch in mid flight. Some people hate this, they want release software that has had thousands of hours of testing and predictable release schedules. But that means you also aren't getting the bleeding edge hot off the presses.



This is why people say "It's the Red way, just relax." Because the alternative is for Red to have a giant warehouse of scarlets just sitting around waiting for a widescale launch.

Now that being said it is annoying that we are seeing bleeding edge release dates (Dec 1) but not also getting feed back like "problems with the aluminum mount, looks like we'll have to pause production for a week or two while we work out some unforseen kinks." As customers I am feeling like we're only hearing positive announcements as of late.

[Terry VerHaar]

... I ordered on 11/10 and it will take at least six months for me to get my camera. Happy?

How do you know this? You have absolutely ZERO basis for making this claim. Then again, if that's what you are expecting, maybe RED won't want to make you wrong by delivering before that.

[Dmitry Burenok]

I think 6 month is way too pessimistic. But it could be 2-3 for sure.

[Hector Berrebi]

here is a quick self-test to anyone waiting and wondering if its fair...

1. if you are complaining in the first month of waiting, while cameras ARE being shipped (not every camera shipped gets a post on reduser) then maybe you ordered the wrong camera at the wrong time
2. if you ordered a scarlet for a specific shoot or project, you ordered the wrong camera
3. if you think complaining about these specific issues, at this time-frame, with this company, and in these boards will do any good, then a. you have much reading back to do on these boards, b. maybe you ordered the wrong camera, c. it won't help
4. if you spent all you had on this camera and are now starving, waiting for it to come so you can "go out there and shoot" to make a living, you ordered the wrong camera.

i bought it cause i wanted to have it before others, and cause i wanted to save on the pre Jan 1 price increase. i am realistic, and i know (or at least believe i know) how RED operates, and i know nothing i say here will change it. when Scarlet comes I'll be happy, and use it, and know i have it before many others.

here is another advice. go work. you'd be surprised at how much time it consumes... wish i had enough free time to be THAT inpatient to start a thread about it.

on the other hand, by the time it gets here maybe I'll be done paying for it :)

and i still believe i'll have it pre-Feb (ordered on Nov 24). its way way too soon to complain.


hector.