I guess the policy has changed. I thought it was mentioned, at the scarlet release, that you had up to a year to buy the Armor. I dont like this new policy.
Last edited by Barry Bishop; 11-17-2011 at 11:24 AM. Reason: read the FAQ and it stated at time of purchae
I'm hoping that when I'm contacted for the full payment I'll have the opportunity to add this. I also thought I had some time to add it on. No sweat that I can't, just want to be able to add it now so my investment is fully covered. I can't imagine RED wouldn't honor the addition now since the camera hasn't even shipped yet.
I'm not worried at all about adding an extra 10% to my order for 2 years of additional coverage. That's a no brainer. I thought I had a year to add it on which would have been cool, but I can see why they decided to change that. Imagine the legal and technical issues of procession multiple thousands of warranty orders throughout the year. It's never fun to spend money on something that you may never use, but after the year is up you'll have forgotten about the small fee you paid to have your camera covered for another 2 years.
Also, if you could wait, you may always find an excuse not to add the warranty and then when it's too late you'll wish you would have just done it to begin with.
I don't think the decision is because it's too complicated (I mean it's a case of updating a record next to the serial number... Apple manage it on a scale many times more complicated) or because RED owners need to be protected from their forgetfulness or making the wrong choice. But it's a business decision they've made and I respect that... it just needs to be made a bit clearer that this change happened.
It's *kind* of a no-brainer though. Do we get a refund if we sell the camera within a year? It would suck to buy it. Sell it in 11 months and it never activate.
I too was expecting to purchase Red Armor for my Scarlet-X within the year, considering the funds are low now and Red Armor isn't going to assist me in retrieving some of it back. This is unfortunate news indeed.
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