Yesterday I was on a shoot with an Epic and ran into a huge audio problem, channel 1 and 2 quit working and instead just started clicking really bad if you enabled either channel, in either balanced or unbalanced settings. I understand, its still pretty beta, that's not my problem. My problem is that I called Red to try to get tech support, tried calling 3 times and left a message all around 4pm, not in the middle of the night or something, and still, a day later, no one has called me back. To have a camera a "work in progress" camera in the field, I'd expect to have a bit more on the support side.
