The tragedy in Japan and the devastation to it people and land was beyond the control of any human being. Any reasonable person understands that. It's true that we all try our best to plan for the future and suffer disappointment when things go wrong but with this mass catastrophe, which continues today, our concern should be with the people of Japan. Instead, it is sometimes focused on the inconvenience it causes our lives.
The delay in the delivery of an electronic device is frustrating. Devastation and mass human loss is tragic. Most have kept that in perspective. Taking it out on Red or any of the hundreds of other companies that will be effected by this act of God is just not fair.
Jim has always been fair to us and I sincerely hope that the transparency we have come to love and respect will continue.