I was called in by a friend to take a look at some R3Ds that he is having problems with from a shoot last week. They seem to be an issue that I have never encountered before. I thought I would run it by you guys to see if you had any ideas as to how to salvage the files.
There are a total of 5 takes that have this issue. The clip looks to load fine into RCX. It will begin to play, but at a certain point the playback will freeze, but the cursor will continue to move. This locks up the program and you are not able to change clips in the viewer until you restart. If you close the program to restart it a crash report will pop up. It looks to happen at a certain point for each clips. However, during recording there was no report of dropped frames.
If you export the file it has had varied result. Once it said there was an error. Other times it will complete, but then if you look at the playback in QT it will play fine for a while.. Then it will hit a point where it begins to replay a 1-2 second part of the clip, and this will continue for the length of the QT file. I've tried all RED programs and had similar results.
The files were recorded to RED 16GB CF cards on an MX RedOne. I was told by the data manager that the cards were dumped and verified using R3D Data Manager, however I can not verify this. There was a total of 40 rolls shot on the camera over the shoot and only 5 total clips seem to exhibit the issue. The troubled clips came from rolls that also had clips that work fine. All of the troubled takes have multiple R3Ds making up the take, as they are rather long shots. However, there are plenty of takes that are the same length or longer that work fine.
I'd appreciate any help that you could provide. I'd happily post the R3D files, but they are far too big to get up... Let me know if you have ever experienced or heard of this problem and happen to have a solution.
Thanks for any help!