We have new Red Rocket which we are installing on an HP Z800 on Windows 7 64bit.
Our RR firmware is the latest one with the latest drivers.
RR was detected by Windows 7 and drivers were installed and we can see the 'RED ROCKET ' in the Device manager.
We installed the REDCINE-X (2.61) . But when we are trying to playback the clip with RED ROCKET enabled the application hangs and LOG files show RR decode ERRORS.
But without using the RR in REDCINE there is no error.
Same things happen on WIN XP 32bit. We tried ' SAFE MODE ' also but same results.
and ASSIMILATE SCATCH 5.1 does not recognise the card as it does not showup in the log file.
Tried different slots and also different machines but same result.