By popular demand from most of my rental clients I'd like to point to some of the things they're complaining about (latest job was this Friday on the set of Hollyoaks):
The Red one:
-Freezing, both menu and during POST, often. very very very often. Codec errors, audio codec errors, green screen. THEY CREW ARE MORE IMPORTANT THAN THE CAMERA, AND MORE EXPENSIVE
-Not being able to reliably playback clips from camera after a problem, because playback IS too often a problem
-Charger sometimes not charging batteries
-The battery v-lock not "getting a grip"
-The LCD sometimes turning blue monochrome or displaying strange colours during booting, and then staying like that, forcing a reboot and wasting up to 15minutes depending on the size of the crew (1 minute for every crew member stood like a lemon)
-The ridiculous boot up time exagerating every problem further
-The fact that all of the above occur with build 16.2.4,16.2.5, 17 and 18, making it totally useless for TV production environments in any serious way. Until recently b16 was my safety net. This Friday that changed.
-Noise breaking down into nasty vertical stripes during low-light shots, instead of just noise (a desired look on a recent shoot)
-The cost of five Red wingnuts
-waiting for an export and finding garbage output eight hours later
-its lack of audio export options
-its incompatibility with, er, most computers I try it on
My personal gripes would also include:
-The lack of a meta-data driven workflow, except from Cineform, making shooting RAW footage a drag, and much less useful
-The general air of secrecy around everything Red, making getting technical answers difficult, and partial answers more likely
-The proprietory, non-editable R3D format.
-The lack of uncompressed RAW output. Is Red using a non RGB colour space in the R3D? Whats the problem with RAW non white balanced uncompressed output?
-Lack of a hardware repair facility not involving the two aforementioned problems, meaning I'll find a third party to repair my cradles faulty cable rather than waste my time ever again contacting Red about any hardware problem that isn't related to the actual camera body.
- The fact that as soon as Red release a camera that is "reliable", be it a much cheaper Scarlet or Epic, the R1 WILL BE OBSELETE, regardless of the R1s functionality
- Not having time on set to log every error in detail
- The fact that Red spend ANY time defending Panavision "attacks" (yawn) on Reduser etc, while my camera is being a B*****D!!
What I do like:
-The images (in good light), which do justify getting paid
-Also, being able to fry an egg on the camera body after four hours in a lit interior and being able to warm my fingers on the rear LCD.. oh, hang on, that actually makes me scared..
-my rep firstname.lastname@example.org, but especially my soundboard email@example.com
- I no longer believe that something that gets so hot, will ever be fixed with software, although it may get more reliable. But my belief (call it blind faith), not just hope, thats things will get better, and that Red are working hard, keep me going. I NEED a reliable camera, hopefully Monstro and Full Frame, and at the best price possible to keep me onboard long term. The extra functionality and reliability (fingers crossed) will justify the extra money, the full R1 refund (although the dollar value has changed for me in a negative way) is definately FAIR (not generous, fair. The R1 IS a prototype. A good one that has proved a point) IMHO
thats off my chest. Roll on next week.. but what build shall I use in the meanwhile? Where's my 18-sided dice..:wacko: