Komodo - Small HD Focus Pro - Issues and thoughts

[hyperfocal]

@Toma

The cable that comes with the SmallHD Komodo kit is actually a 9-pin (Komodo EXT.) to 5-pin (SmallHD). What I need is a 4-pin (MFT Horseshoe & Wooden B-Box "CTRL" port) to 5-pin (SmallHD). So far the only one I can find is from MFT (see previous link).

[Phil Holland]

This is the info you want:

Cable for SmallHD Focus Pro, Cine 7, or Indie 7 directly to Komodo:
https://smallhd.com/products/camera-...-pro-18in-45cm

Cable for SmallHD Focus Pro, Cine 7, or Indie 7 directly to Wooden Camera B-Box:
https://smallhd.com/products/dsmc2-cable-36

DSMC2 uses the 4-pin CTRL LEMO.

And the Wooden Camera B-Box:
https://woodencamera.com/products/b-box-red-komodo

Uses the same.

[Josiah Sampson]

I too am having the same issue with the connection error for the Komodo control :/

[Toma Milano]

@Toma

The cable that comes with the SmallHD Komodo kit is actually a 9-pin (Komodo EXT.) to 5-pin (SmallHD). What I need is a 4-pin (MFT Horseshoe & Wooden B-Box "CTRL" port) to 5-pin (SmallHD). So far the only one I can find is from MFT (see previous link).

Yes the DSMC2 cable is 4-pin CTRL LEMO to 5 Pin (smallhd)

[Gregorykoefer]

Yep, same thing here. Even after SmallHD provided me with two different firmwares for the monitor, it's still failing.
I guess it's really the port on the monitor. Lot's of people are having the same issue (FB Group)

[Stefan Scherperel]

Well I guess it's good to know it's not just me. I had to go out an buy a 16GB SD card to update the firmware, because all of mine are too big, so still waiting on that. But it seems like this is a pretty widespread issue.

[Stefan Scherperel]

This is the info you want:

Cable for SmallHD Focus Pro, Cine 7, or Indie 7 directly to Komodo:
https://smallhd.com/products/camera-...-pro-18in-45cm

Cable for SmallHD Focus Pro, Cine 7, or Indie 7 directly to Wooden Camera B-Box:
https://smallhd.com/products/dsmc2-cable-36

DSMC2 uses the 4-pin CTRL LEMO.

And the Wooden Camera B-Box:
https://woodencamera.com/products/b-box-red-komodo

Uses the same.

Phil, I have the Komodo Expander Module, I'm guessing this is the same cable as the Wooden Camera B-Box?

[David Bredbury]

Hello, everyone. I want to share our latest findings regarding the recent issues some customers have experienced when connecting SmallHD monitors to the KOMODO for camera control. We have determined 3 different potential causes for these issues.

Issue 1: A software issue that can cause a delay in connection, which can then cause a timeout on the camera side and make it impossible to connect.

Fix: We have finalized a new software build for SmallHD monitors (4.4.0) that fixes the timeout issue it has been released today.
You can download the latest software here: https://downloads.smallhd.com/

Issue 2 (likely the most common): We have determined that some percentage of our most recent shipment of KOMODO control cables were wired incorrectly. This would not cause any damage to your monitor or camera, but does render connection between the two impossible. These cables passed our QC process due to a faulty test rig, which has now been remedied to avoid recurrence of this issue.

Fix: We will send any customer with a connection problem a new cable as soon as our next shipment of cables arrives. If you are having trouble connecting Camera Control on your KOMODO, please send a quick email to support@smallhd.com with your best shipping address and a proof of purchase and they can send you a replacement cable.


Issue 3 (Least likely cause) : Accidentally plugging 2-pin power cable into the camera-control port.

Fix: If this happens (we think it's rare) your monitor will require a repair since you may have shorted-out a board in the monitor.
Please contact Support by emailing support@smallhd.com to arrange for an RMA

We are very sorry for the inconvenience this has caused and we thank you for bearing with us as we work to rectify the situation.

Thanks - David Bredbury
Product Manager SmallHD

[Jacek Zakowicz]

How is it even possible to plug power in the control port? It seems like a basic design flaw....

[David Bredbury]

It does not go all the way in, which is why it is the least likely problem. Different pin count but if you force it you can get it to make contact and short it out. We are working on some changes to make it impossible at some point in the very near future.