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  1. #11  
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    I get an "payment methode error" after having used my credit card. Using the Hydrogen IMEI number and am trying to pay in "Euro". Should I try to pay in dollar or is it the credit card that is wrong somehow? Thanks for your help.

    Update: Managed to make the purchase using dollar as currency.
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  2. #12  
    Senior Member Brian Pascale's Avatar
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    Place my order!
    Last edited by Brian Pascale; 10-13-2020 at 10:53 AM.
    Komodo
    Brian Pascale
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  3. #13  
    Ordered! First cam I've bought at launch.
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  4. #14  
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    Congrats Jarred & the RED team!

    Ordered placed with the Hydrogen discount!
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  5. #15  
    Senior Member Christoffer Glans's Avatar
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    Is it possible to order this within EU from the UK store? Getting a VAT notice that add $999 and gets my discount back to essentially no discount. Within EU there is no VAT added between EU members, so this would be helpful.
    "Using any digital cinema camera today is like sending your 35mm rolls to a standard lab. -Using a Red is like owning a dark room."
    Red Weapon 6K #00600 Red Komodo #002397
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  6. #16  
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    Christoffer, without knowing I would asume that we will get a tax refund later on.
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  7. #17  
    Senior Member Christoffer Glans's Avatar
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    Quote Originally Posted by Andi Loor View Post
    Christoffer, without knowing I would asume that we will get a tax refund later on.
    Not sure, earlier when ordering through Red.com, it would prompt a store to buy from and through that (being an EU store), with our VAT number registered at Red, no VAT is charged. The VAT we pay is handled within our own EU country and later we pay that VAT within Sweden. So at checkout, we shouldn't see any VAT applied at all, only the price (and in my case the discount), but no VAT, that's handled by EU.
    "Using any digital cinema camera today is like sending your 35mm rolls to a standard lab. -Using a Red is like owning a dark room."
    Red Weapon 6K #00600 Red Komodo #002397
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  8. #18  
    Just Purchased My Komodo. Thanks Jared!!
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  9. #19  
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    Bummer. get this message "We had trouble with this request.

    Please contact Sales at +44(0)1753-785454 or open a support ticket" a real nightmare after waiting so long on this moment. :(

    I have plenty money but I think it's a payment method problem or something.

    Will it be available at RED reseller Vocas in the Netherlands soon? I think it might be more easy for me to order there.
    Last edited by Joost de jonge; 10-13-2020 at 11:04 AM.
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  10. #20  
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    Quote Originally Posted by Christoffer Glans View Post
    Is it possible to order this within EU from the UK store? Getting a VAT notice that add $999 and gets my discount back to essentially no discount. Within EU there is no VAT added between EU members, so this would be helpful.
    +1 Here in the UK!

    Craig Lees
    UK
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