Helium on set color issue - dull colors.

[Timur Civan]

Think we had the same bug. Also at the same time I had flat pink / no picture on playback when in ipp2 but all worked fine in legacy mode.

Strangely, now that ive fixed that problem another has popped up. Now the image is insanely noisy.

Currently re flashing firmware, and black shading. UPloading the issue to Prores HQ 4K from IPP2, will put up a link when its done. bottom half of the image is just incredibly noisy. 800ISO STHL, wich yes will have more noise, but not like this. It has been glued to my camera for 3 years. 800 looks like 3200iso.

When the blackshades are done i will repost with updates. Monitor color is better. IQ is not.

[Phil Holland]

Footage is noisy on the R3D or Monitor Output? Make sure Sharpness is at 0 if we're talking Monitor Output.

That sharpening setting does effect the encoded ProRes file.

[Timur Civan]

https://www.dropbox.com/s/qp639cea6x...910FW.mov?dl=0

This is off the R3D 6:1 8K HD, Full debayer. Low Contrast, Very soft highlight IPP2, no other adjustments. 800 ISO -> 4K Prores HQ

[Timur Civan]

UPDATE:

Ok so, after re flashing firmware, re blackshading, its looking much better. More in the range of normal. There is still grain, but its not color noise. its the usual tight grain.

https://www.dropbox.com/s/kcfkfown9q...910VK.mov?dl=0

Whew!

[Nick Morrison]

Phew! Glad it worked out.

[Timur Civan]

Footage is noisy on the R3D or Monitor Output? Make sure Sharpness is at 0 if we're talking Monitor Output.

That sharpening setting does effect the encoded ProRes file.

It was in the R3D.

[Phil Holland]

Sounds like it was fixed via the newer Sensor Calibration or whatever.

Times to run a Sensor Cal:
- Firmware udpate/re-flashing in this case
- Major temp changes
- Every so often
* the camera will now even prompt you when it really needs a sensor cal

I usually whack one out once a week unless it's crazy temps. Mostly use Manual Calibration.

Not fully convinced the monitoring thing was an bug, sounds more like something was weird in the monitoring path, but I'm not in front of the camera.

Whatever the case, happy to hear you're back up and running. I'm a STH fan myself, but it is the noisiest of the OLPFs. But shouldn't be out of this world noisy.

[Björn Benckert]

Sounds like it was fixed via the newer Sensor Calibration or whatever.

Times to run a Sensor Cal:
- Firmware udpate/re-flashing in this case
- Major temp changes
- Every so often
* the camera will now even prompt you when it really needs a sensor cal

I usually whack one out once a week unless it's crazy temps. Mostly use Manual Calibration.

Not fully convinced the monitoring thing was an bug, sounds more like something was weird in the monitoring path, but I'm not in front of the camera.

Whatever the case, happy to hear you're back up and running. I'm a STH fan myself, but it is the noisiest of the OLPFs. But shouldn't be out of this world noisy.

I've seen this, I doubt its monitoring. As when I had it also playback was broken. I even think I took the mag from the helium and tested to playback in monstro. Then also on monstro playback was a flat pink image / no playback but in resolve / rcxp all was ok. Shifting over to legacy pipeline and all was ok but IPP2 with rec709 was simply not rec709 even though all settings was identical to what I had on monstro right next to it.