Thread: Temperature Issues with Epic-W

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  1. #1 Temperature Issues with Epic-W 
    Hey gang,

    Following advice I've seen on the forum regarding getting the cleanest image on the Epic-W, I've tried setting my sensor temp to 43C adaptive. After getting both auto and manual calibrations done, the camera isn't actually getting up to temp. It's staying at the default 39C (in a room temperature studio, not out in a cold environment). As soon as it warms up beyond that, I hear the fans kick in and drop the temp back down to 39. Checking the settings in the camera show that the fan control is still set to 43 adaptive.

    Any ideas on why this might be?
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  2. #2  
    Junior Member Daniel Bichler's Avatar
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    I have exactly the same problem so I always have to tape the fan in order to reach my target temperatur..
    The adaptive fan could be better!
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  3. #3  
    Senior Member Patrick Tresch's Avatar
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    Quote Originally Posted by Nevin Thomas View Post

    Any ideas on why this might be?
    I think you have a problem with your camera, or it's due to Firmware. (I'm taking no risk here LoL).
    But did you upgrade FW recently?

    Pat
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  4. #4  
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    I'm having the exact same issue!! camera is not heating to the right temp. stops at 39-40 won't go to target temp.
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    EPIC-W
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  5. #5  
    Senior Member Tom Gleeson's Avatar
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    I have had this issue before but if I remember once you set the new temperature away from the standard 39c to say 42c you then have to get the camera up to that temperature before doing the black shade or it defaults back to 39c. I have literally stuck my camera in a large cardboard box to get it up to temperature for the new black shade. Once you have done this process its easy to do new black shades as the camera naturally runs at the new temperature. Maybe Red has improved this kludgy process but it does not look like it has. Go to support and ask for a clarification so Red knows its such a pain in the ass.
    Tom Gleeson
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  6. #6  
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    Quote Originally Posted by Nevin Thomas View Post
    Hey gang,

    Following advice I've seen on the forum regarding getting the cleanest image on the Epic-W, I've tried setting my sensor temp to 43C adaptive. After getting both auto and manual calibrations done, the camera isn't actually getting up to temp. It's staying at the default 39C (in a room temperature studio, not out in a cold environment). As soon as it warms up beyond that, I hear the fans kick in and drop the temp back down to 39. Checking the settings in the camera show that the fan control is still set to 43 adaptive.

    Any ideas on why this might be?
    I AutoblackshAde mij epic w at temp 34 and a 44. No problems at all. If i put it on 34 adaptive goes to automatily to 34, same with 44. But yoy have to get the camera on the right temp while you you are in blackshading!
    Robert M. Berger NSC
    Director of Photography
    Red DMSC2 8K S35 HELIUM "ED" 002254
    www.camlight.nl
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  7. #7  
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    I understand that the cam has to be at the right temp before black shade. That isn't the issue. It's after the calibration. It won't reach target temp.
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    EPIC-W
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  8. #8  
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    Maybe reinstall the last upgrade. Did you call Red already about this?
    Robert M. Berger NSC
    Director of Photography
    Red DMSC2 8K S35 HELIUM "ED" 002254
    www.camlight.nl
    NEW Fiction showreel https://vimeo.com/205519787
    Showreel https://vimeo.com/97829046
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  9. #9  
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    Check your fan settings. I have had on more than one occasion with the fan settings resetting to 39 degrees. I run my sensor at 43 degrees as well.
    www.rogersingh.com
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  10. #10  
    Senior Member Brendan H. Banks's Avatar
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    Quote Originally Posted by Roger Singh View Post
    Check your fan settings. I have had on more than one occasion with the fan settings resetting to 39 degrees. I run my sensor at 43 degrees as well.
    This. I've found the latest firmware to be fairly reliable in switching the fan target temp to what the calibration is set for, but for a while it would remain on whatever it last was instead of switching over based on your calibration.
    Brendan H. Banks
    DP
    Epic-W Helium #796
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