Thread: No external audio option - Scarlet-W V-mount I/O

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  1. #1 No external audio option - Scarlet-W V-mount I/O 
    Junior Member
    Join Date
    Nov 2015
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    4
    Hoping for a little help. Scarlet-W v7.0.0 with v-lock i/o no longer gives me an external audio option with my A-Box. Strangely, it also isn't showing any battery levels. Tried wiping camera settings, and rediscovering hardware. Also tried remounting v-lock i/o.

    Downgraded firmware and got "UNKWN" message for DC readout.


    Any ideas?
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  2. #2  
    Junior Member
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    Apr 2016
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    Washington, DC
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    I just sent in my scarlet w to red support with the same problems (the camera log didn't have anything of suspicion). I should hear back later next week, so I'll let you know what they say when they look at the camera and module.
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  3. #3  
    Junior Member
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    Nov 2015
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    Awesome - keep me posted. Fingers crossed!
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  4. #4  
    Junior Member
    Join Date
    Apr 2016
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    Washington, DC
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    Hey Matt,

    I realize this is a late response, but the main board apparently went out in my camera. After replacing it, no issues thus far.

    Were you able to get yours checked out?
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