Thread: REDMAG SSD Problem

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  1. #1 REDMAG SSD Problem 
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    Hello,

    I'm from Hong Kong. I have a EPIC-DRAGON DSMC Camera and few pieces of REDMAG SSD (64GB, 128GB and 256GB).

    I have been encountering a problem on my SSDs. Some of my 64GB and 128GB REDMAGs were having the same error during shooting with my EPIC-DRAGON in 6K 5:1 format.

    I have tried "Secure Format" for those SSDs with error using the camera, and I have performed "Zero-Pass Erase" with Disk Utility on my Mac. But both methods did not solve the problem.

    May I ask how could I fix the problem? Are my methods correct?

    Thank you very much!
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  2. #2  
    Moderator Phil Holland's Avatar
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    Can you describe more about the problem?
    Phil Holland - Cinematographer - Los Angeles
    ________________________________
    phfx.com IMDB
    PHFX | tools

    RED Weapon 8K VV Dragon "Orochi"
    RED Weapon 8K VV Monstro "Skully"

    Data Sheets and Notes:
    Red Weapon/DSMC2
    Red Dragon
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  3. #3  
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    Hi Phil,

    Let me check back with the screen capture with error code.
    Thanks.
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  4. #4  
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    Hi All,

    The two photos below are the error code that I am encountering during shooting.
    My Camera: RED EPIC-DRAGON (Firmware: 6.3.102)

    Error Code: 0x000000a9
    "Audio Buffer Overflow"

    https://drive.google.com/file/d/0B6fxlN40spiIQkQ3WGVkbGVlZEE/view?usp=sharing


    Error Code: 0x00000020
    "Please save log and send to RED support"

    https://drive.google.com/file/d/0B6fxlN40spiIdmZuRlJWTW4tVms/view?usp=sharing

    Are these the problems of the camera itself? or problems of SSD?

    Please HELP!!!!! Thanks.
    Last edited by Rocky Wan; 07-27-2017 at 09:54 AM.
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  5. #5  
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    Anyone could help? Please!!!
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  6. #6  
    Save the log and send to RED.
    Kirby

    www.kirbyhamilton.com

    Florida
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  7. #7  
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    ive had this problem show up less when i shoot with more compression, try 6:1 or even higher
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  8. #8  
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    Thanks for the suggestion.

    I would like to learn more about if these are the problem of the camera itself? or it's a depreciation of the SSDs?
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  9. #9  
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    i believe it can be either..... in my case it was fixed after a camera repair
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  10. #10  
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    I had the 'audio buffer overflow' a couple of weeks ago with the Red Pro I/O Audio module on a hired in camera. It turns out that the cards we were using weren't fast enough (we wanted to use our own rather than the ones that came with the hired in kit) - We changed to the faster cards that came with the hired in camera and we no longer had the problem.
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