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  #1 DOWN: RED Support Portal 
    REDUSER.NET Brent Carter's Avatar
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    Aug 2007
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    Figured I would be pro-active before someone posts here...

    The third-party provider of our contact ticket system is having a technical issue as of 6:31am PT today. While you can submit tickets, we cannot access them. If you have an urgent issue, please call your regional RED location for assistance.

    I will update as more details arrive.
     

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    REDUSER.NET Brent Carter's Avatar
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    Aug 2007
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    Irvine CA
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    Quote Originally Posted by Brent@RED View Post
    Figured I would be pro-active before someone posts here...

    The third-party provider of our contact ticket system is having a technical issue as of 6:31am PT today. While you can submit tickets, we cannot access them. If you have an urgent issue, please call your regional RED location for assistance.

    I will update as more details arrive.
    Our system has been restored and has been stable for 30 minutes. You should start getting replies to your tickets...
     

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