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Type: Posts; User: Kelly

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  1. Thread: DAN BAUM

    by Kelly
    Replies
    51
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    12,025

    Hi Matthew - You're right, it is not just the...

    Hi Matthew - You're right, it is not just the long weekend. Many of our reps are slammed with emails and phone calls and we are trying our best to get caught up... the holiday here set us back again....
  2. Thread: DAN BAUM

    by Kelly
    Replies
    51
    Views
    12,025

    Hi Levan, I just touched base with Dan. Please...

    Hi Levan,

    I just touched base with Dan. Please note that RED was closed for the Thanksgiving holiday last Thursday and Friday and many reps are catching up from the long weekend. Please be patient...
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    941

    Red Store Closed Nov 23-25

    Just wanted to give everyone a heads up that the Red Store at Red Studios will be closed on Wednesday, November 23rd for maintenance. We will also be closed the following two days, November 24th and...
  4. Replies
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    12,411

    Hi Mike - Our Wire Transfer info has changed. The...

    Hi Mike - Our Wire Transfer info has changed. The new info is below. Please only send a wire transfer with the info below:

    WIRE INSTRUCTIONS:
    As of January 3, 2011, RED's incoming wire transfer...
  5. Replies
    46
    Views
    14,120

    Good news Yuri, we do have a Red service center...

    Good news Yuri, we do have a Red service center in the UK:

    RED Europe Ltd

    Pinewood Studios
    Iver Heath
    Bucks, England
    SL0 0NH
    Phone: +44(0)1753 785454
    Fax: +44(0)1753 785453
  6. Replies
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    2,251

    http://outside.away.com/outside/culture/200903/red...

    http://outside.away.com/outside/culture/200903/red-scarlet-epic-camera.html

    Enjoy :-)
  7. Replies
    10
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    3,184

    We love reading these kinds of posts. Thank you...

    We love reading these kinds of posts. Thank you for taking time out of your day to share your experience. It means a lot to us :-)
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    Hello Nikolay, You have an email in your inbox...

    Hello Nikolay,

    You have an email in your inbox from Brian. Let me know if you need any further assistance.

    Thanks,
    Kelly
  9. Replies
    5
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    2,942

    Hi Nikolay, We completely understand your...

    Hi Nikolay,

    We completely understand your frustration. Please email our backorders manager, brianb - at - red - dot - com to discuss your situation. I have informed him that you will be contacting...
  10. Thread: Economy...

    by Kelly
    Replies
    78
    Views
    32,708

    Hi Stephen - you are right... its haleyp - at -...

    Hi Stephen - you are right... its haleyp - at - red - dot - com. Sorry!
  11. Thread: Economy...

    by Kelly
    Replies
    78
    Views
    32,708

    If you would like to send us your dealer...

    If you would like to send us your dealer information, we will take a look at it. We are only gathering information at this time. Please send the information to haleyp - at - red - dot - com.
    ...
  12. Replies
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    17,875

    Hi Steve, we will be sure to put a red flag on...

    Hi Steve, we will be sure to put a red flag on that serial number. If you have any further information, feel free to send it to kelly - at - red - dot - com.
  13. Thread: Branded

    by Kelly
    Replies
    76
    Views
    19,642

    Nope... just gets branded :-)

    Nope... just gets branded :-)
  14. Replies
    2,230
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    507,794

    my pleasure :-)

    my pleasure :-)
  15. Replies
    2,230
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    507,794

    so are we :-)

    so are we :-)
  16. Replies
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    7,634

    Mini Mark? The world will never be ready for that...

    Mini Mark? The world will never be ready for that so I guess now is as good a time as any :-)

    Congratulations to you and your family!

    Hugs,
    Kel
  17. Replies
    115
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    25,804

    ... however 3,000 miles is worth it for t-shirts...

    ... however 3,000 miles is worth it for t-shirts if you ask me!
  18. Replies
    115
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    25,804

    Nope, no camera pick ups here in the store. We...

    Nope, no camera pick ups here in the store. We will not be doing any will call. If you want to get accessories here, please come to the store and place the order while you are here. Any orders placed...
  19. Replies
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    25,804

    If the items are not on backorder or in limited...

    If the items are not on backorder or in limited supply they should be available in the store.
  20. Replies
    115
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    25,804

    Eirik... you could have been here already if you...

    Eirik... you could have been here already if you did not just spend all that time calculating times in the post! You are really missing out! ;-)
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    25,804

    Aren't we worth it? :-)

    Aren't we worth it? :-)
  22. Replies
    115
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    25,804

    We can't wait to have some of you stop by!

    We can't wait to have some of you stop by!
  23. Replies
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    38,148

    Oliver, We will make this right. That should...

    Oliver,

    We will make this right. That should not have happened. Let me look into it with your rep.

    Thanks,
    Kelly


    Jones,
  24. Replies
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    38,148

    Hi Oliver, I just sent you an email regarding...

    Hi Oliver,

    I just sent you an email regarding your order.

    Thanks,
    Kelly
  25. Replies
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    3,239

    Hi Mike, We realized there were some issues...

    Hi Mike,

    We realized there were some issues with our new phone system and I think they are resolved now. We are so sorry for the trouble this caused. If this continues to happen, feel free to...
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