Search:

Hey Mike,

We'll get you all cleared up well before midnight:thumbup1: Here we go!



The 19mm clamp changeover is a recent modification. I can assure you if you order the microRemote, it will...

Mark,

It is not, but it can be added by contacting our orders team for I believe $95, but they can tell you for sure.



Sabyasachi,

The Collins Clamp is a standalone universal clamp, to...

Tehben,

By adding the Collins Clamp to your order, you will have a Universal Fingerwheel. The fingerwheel in the Handheld Bundle is the newer design which is compatible with the Collins Clamp.

...

Tehben,

You can do exactly that. We've designed the system to have some upward mobility. So those who are running around operating by themselves right now, can always add the wireless focus...

Clayton,

I have not tested that particular lens, but as stated our motor is rated at .6Nm. We are also compatible with the beefier digital motors offered by Heden if need be, but I have not come...

Andy,

The adapter is universal, and it comes with interchangeable connectors for UK use as well.

Brent,

Yes there will be. We've designed some pretty clever stuff to assure that we'll have a wide range of camera run/stop compatibility, especially Arri. I don't have word on the timing of the...

Olivier,

Please contact orders@redrockmicro or chat with them via our LiveChat service on our website. We'll get you all straightened out!

Jochen,

Don't worry, we're doing a review today and...

Hey Andy,

Okay so I'll recap some of this information. The $147.50 is the original price of the fingerwheel with cable before we modified it to be compatible with the Collins Clamp. It required...

Brent,

Sorry for the confusion and thanks for pointing this out. When we did the changeover to the new fingerwheel build, the actual individual fingerwheel page was overlooked, as this bundle that...

Hey All,

So here's the fingerwheel break down.

With the new release of the universal version, we had to modify the design of the fingerwheel to make it compatible with the new Collins Clamp....

Hey Guys,

Since people is placing their orders now, I want to let people know that if you are planning on paying via Paypal, it does NOT have a pre-authorization system like all credit cards do,...

Hey Guys,

Credit Card charging is a two part process, what you are seeing (within minutes of submitting your order) is a pre-authorization that will disappear shortly. It's standard operating...

Andy,

I just wanted to get a definite answer, which is as I thought, is a yes. We are %100 Internationally Complaint.



Jacek,

The only thing is there is no $100 LANC Controller in the...

Hey all,

I just wanted to point out that we now have a 19mm/15mm Dogbone in the catalog (as well as some new 19mm Carbon Fiber Rails). Great for if you're using smaller lenses on a 19mm or 15mm...

Peter,

The microRemote runs on 2.4ghz, and has 16 sub-channels that can be selected. The microRemote's wireless function worked this year as well as last year, but as you pointed out there was...

Tehben,

As other users can attest, the unit feels solid. We do not use any plastic in our design. The basestation and wireless hand units are built entirely out of machined aluminum.

Frank,

That is correct.




Andy,

The universal fingerwheel will not be replacing the original one, as the original design is a bit lower profile and for those users who plan on just...

Phil,

Yes the lanyard is attached to the wireless handheld unit via a 1/4"-20 screw, so you can just unscrew that and mount it however you'd like.



Here's another shot to help you conceive...

Hey Guys,

I just wanted to clarify that the microRemote does have Camera Run/Stop ability for the EPIC/SCARLET. In fact, we have a pretty unique cable that is completely self contained. It plugs...

The Redrock Torque motor's resolution is 12,800 locations per revolution of the drive gear which equals 320 locations per gear tooth. That is really high, so I don’t think resolution is the limiting...

Hi Bill,

I figured I'll answer your questions in a call and response form,



I have not tried that lens specifically with microLensGears but it sounds like it is too large for our D-ring to...

Nice Paul! Thanks for the share!

Andrey,

Without knowing the specs of that handle I can't tell if our fingerwheel will fit on that. If you've got one on hand, shoot me a PM with the measurements and I'll see if I can't figure...

August,

Thank you we are very proud of how the remote has turned out. Right now the fingerwheel isn't optimized for fitting on the Steadicam's handle, but we're working on something better along...