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As of build 17 the effects are only available if you have an R3D in the viewer, so they will hide if you don't have an R3D loaded.

Build 18 is an Alpha so you cannot "update" to it as build 17 was...

Well if you are on 17.3 then there is no OpenCL usage as that was added for build 18 Alpha.

What quality mode are you playing back at?

And is this on windows or mac?

Alpha Build 18, as an Alpha has some experimental performance tweaks in it to run better on higher end machines. We are still working out some things to get the speed benefit more universal to all...

Christopher, can you send me a system profile and a saved report from this RCX to (redcinex at red dot com). You should be able to get much faster playback than that.

The current generation of Mac Book Pro has 1gb of video ram.

Unfortunately OpenCl is not a magic bullet that makes everything faster, it requires a hefty graphics card to be able to process as...

Thank you! I am able to reproduce the issue here.

Please send your log files to redcinex at red dot com so I can investigate why it is crashing for you. They should be under your userfolder\AppData\local\red\RedCineX\Logs

Are you using the latest build of the Alpha? We released a second one at 11:01 in this thread.

It would also be very useful for you to compress and send your RCX logs to (redcinex at red dot com) so I can review them and see why it will not start for you.

They should be found in your...

For Mac Users - Build 18 Alpha is not a signed binary, so you will need to right click (ctrl+click) and choose open once before OSX will allow you to run it, otherwise you'll just get the security...

Please try deleting your preferences.ini file. You should be able to find it around {UserFolder}\AppData\Local\red\

RCX does not do any frame rate re-timing (i.e. pull up/pull down) on export. If you have 24 frames in a 24 fps clip (1 second long clip) and then export it to a 29.97 target frame rate you will end...

Your answer to why your quicktime is failing is in the log file for redexport.
C:\Users\sys2.ELECTRICSKY\AppData\Local\red\REDline/Logs/redexport-03-21-15-19-58-459.log

Since Quicktime is a...

If you export with Fit Height or the default of Fit Width your image aspect ratio won't be changed.

Though if your export resolution is of a different aspect ratio you could end up with clipping...

We don't have any known issues with "wrong timecode" so we'll need some information about your specific issue. Please contact me by email to go over your issue in detail at "redcinex at red dot com"

EDIT: We have been able to reproduce the issue and have fixed it in the currently available release.

Trey can you send me an RCX log file to (redcinex at red dot com) for analysis?

You could save a copy of the project file along with your sources. The project file is where timelines in RCX get saved to. Then anytime you load one of the projects it will ask you for the other...

Can you send a Saved Report from the RCX Help menu to (redcinex at red dot com)?

Correct the license for look effects in build 16 expired shortly after build 17 came out. This is expected.

For those who are getting crashes, I'm going to need more details about each of your...

There is no way to Export to R3D. You can Trim (Copy) frames from one R3D into a new shortened R3D, however you cannot combine frames from multiple R3D files into a single one.

Jean, can you give me some more details about these crashes? When they were occuring etc.. a saved report from from them would be useful as well since we aren't getting these crashes here. Please...

1) No there is no RCX based simple way to do this.

2) I don't advise changing the contents of the XML or RMD files due to the likely hood of accidents, however it is possible and currently is the...

Nick please contact us at redcinex at red dot com we'd like to hear more details about your crashes to see if there are any similarities with other reports.

Lukasz can you send me some details about these crashes where/when they happen and send a saved report (From the RCX Help Menu) to (redcinex at red dot com).