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Today I finally received mine bought direct from RED on October 26 ... so that you can calculate how long it takes !!! but it's worth the wait!

Super happy!!

My October order left for my house on the 25th, California / Memphis / Paris / in two days ... it arrived in Barcelona on the 27th .... delivery for today and it cannot arrive, they are wrong...

Hello, it seems that there is movement in RED ... the status of my direct order (October 26) today has changed from precessing to received !!

I am beginning to trust that it will soon be sent !!!

It seems that there is a new ETA for my order (October 26), I have been told in the chat that now I have for Friday 22 ... let's see if it is true this time...

Yes, I also sold an epic-x that had as B camera thinking that I would have the Komodo in December as I had been told several times from RED, but at least I have continued working with my helium and a...

Perfect Jarred, thank you very much for the clarification, hopefully the paperwork is not too complicated. thx!

As you can see, English is not my language.
sometimes the essence of the words is lost in translation and may sound bad. I apologize for it.

Of course we will continue to wait for everything to...

in my case yes, since the 26th of October RED has my + than 6k!!!

I agree with you too, but just remember that it was RED who has put out a new product for sale during a global pandemic.
It has been RED that has charged its customers the price of a new product...

Totally agree with your approach!!

You are right! It makes no sense to think that in the VAT UK with the EU, no tariffs, no customs, etc. What we need in Europe is a real European RED headquarters!

+1 real European RED HQ !!! ...

Perfect then! I had heard something that it was duty free up to a certain invoice amount ...
I hope and wish that you are right and that nothing really changes.

The VAT is more or less clear, the problem will be the tariffs and paying the import manager who normally charges a percentage of the value for the paperwork and bureaucracy, and precisely the RED...

Exactly, that's the question! what will happen with customs?
the best thing would be to have a RED in Europe.

Well, I just received a response to my query through a message on the RED website ... everything seems to work except there is no chat box, but they respond in less than 24 hours. seem right!

The Proforma invoice of my Komodo issued in October, comes with a VAT from France, I remember that before they came with VAT from UK ...
is it possible that it is the RED movement? a central in...

I have a question, now that the UK is outside Europe, what will happen to Europeans with the service with RED?

because sending to RED USA does not seem viable since it adds customs expenses and...

So according to the link, even though they are moving, customer support is supposed to work ...

“ Sales

New purchases will not be affected by the move, however, due to increased COVID-19 safety...

Ok, I seemed to read something about it, but I thought it was only for support for repairs or technical problems
Before, in the chat box you could solve problems with accounts or purchases among...

Today I had to make a query about the purchase invoice paid in October for my accounting manager and I see that the chat box on the RED page is no longer there, it only lets you send a customer...

Hello, I am one of those who bought directly from RED on October 26 from Europe, after several failed ETAs, the last one they gave me was January 10 ... does anyone have any news? any change?
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Vendida!! SOLD!!

Vendo mi querida RED mx 5k

-cuerpo epic x
-montura ef original
-handle
-4 redvolt
-1 cargador redvolt
-4 ssd redmag 1,8 64gb
-2 lectores redmag 1,8 usb
-Vlock mount IDX quick release

Hello again
I have carried out several tests and I can confirm that:
after deleting the sensor calibrations and performing a full automatic one again, foolcontrol already works without problem.

I discovered it by chance jjjj
I was testing and I saw that every time the connection between foolcontrol and helium was lost, it was when the camera towards the auto calibrate...