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  1. REDCINE-X PRO can export to ProRes on Windows, as...

    REDCINE-X PRO can export to ProRes on Windows, as well as DNX if you'd prefer to use that.
  2. You'd be wrong ;) REDCODE is fully 32- and...

    You'd be wrong ;)

    REDCODE is fully 32- and 64-bit compatible, otherwise it wouldn't work in FCPX or Premiere which are 64-bit only these days.

    As always we will support wherever things move so...
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    Yes, the plan is to update the settings dialog as...

    Yes, the plan is to update the settings dialog as well.

    FCPX and RCX should match. Please let us know if it doesn't!
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    Thanks for the feedback guys. We were thinking of...

    Thanks for the feedback guys. We were thinking of going in a similar direction, so it's good to hear we seem to be aligned.
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    reserved for future updates if needed

    reserved for future updates if needed
  6. Please see if the following helps with these...

    Please see if the following helps with these issues: http://www.reduser.net/forum/showthread.php?169240-Apple-Workflow-Installer-v14-BETA-1

    If not then please let me know the steps to reproduce...
  7. Please see the new beta for changes to how...

    Please see the new beta for changes to how importing works in FCPX with IPP2 clips: http://www.reduser.net/forum/showthread.php?169240-Apple-Workflow-Installer-v14-BETA-1
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    Please see the new beta for changes to how...

    Please see the new beta for changes to how importing works in FCPX with IPP2 clips: http://www.reduser.net/forum/showthread.php?169240-Apple-Workflow-Installer-v14-BETA-1
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    Apple Workflow Installer v14 BETA 1

    To complement our recently launched RED BETA Firmware Program, we are working to roll out a BETA program for RED Software and Plug-Ins. While this becomes available, we would like direct users to...
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    Please send me an email (rob at red) with the...

    Please send me an email (rob at red) with the full output of the REDundead run.
  11. That is incorrect. We offer 1, 2 or 3 stages. I...

    That is incorrect. We offer 1, 2 or 3 stages. I agree it's perhaps not well documented, but we're extremely approachable for anyone who'd like to get some help.



    The reason no-one is doing this...
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    UF6 indicates it found a directory with too many...

    UF6 indicates it found a directory with too many files in it. That may or may not be real, depending on how corrupt your file system is.

    Did you record just R3D, or was there ProRes/DNX as well?
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    That should not be happening on the latest RCX...

    That should not be happening on the latest RCX version. Please double check you are on the latest. If this still happens we'll need a sample clip.
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    If you're not on the latest RCX version, upgrade...

    If you're not on the latest RCX version, upgrade to that FIRST. If you are still having problems then contact support and 1) explain exactly what happened (and if these clips are still on a REDmag or...
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    Not needed for cameras you guys will get! Just a...

    Not needed for cameras you guys will get! Just a bug with some of the earlier prototype stuff.
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    For the footage up on red.com yes, for shipping...

    For the footage up on red.com yes, for shipping cameras no (even though there is one coming to fix some other bugs etc.).
  17. Hi Marcel, Sorry you are seeing these issues....

    Hi Marcel,

    Sorry you are seeing these issues. Both AVI and MOV are container formats, so what's important is which codec you selected for both (that determines what actually gets stored inside...
  18. Would anyone be able to try the beta of 10.13.3...

    Would anyone be able to try the beta of 10.13.3 that just came out?
  19. We are aware the 10.13.2 update breaks our OpenCL...

    We are aware the 10.13.2 update breaks our OpenCL implementation. We'll update when we have more to share.
  20. What are everyone's monitor resolutions (both...

    What are everyone's monitor resolutions (both primary and secondary)?
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    There was never a difference (except that you can...

    There was never a difference (except that you can leave out audio for example). If it didn't load at all it must've been some weird bug that I've not heard about. The only slow load difference I can...
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    Hi Jim, Having written that code this makes no...

    Hi Jim,

    Having written that code this makes no sense to me :) Would you be able to put up a source clip somewhere for me to download and try this out myself? (rob at red)

    Thanks!
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    Sorry to hear you keep having issues....

    Sorry to hear you keep having issues. Unfortunately for FCPX this is only something Apple can resolve. 8K Helium material is quite a different beast than 6K even if it doesn't sound like it's much...
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    I'm sorry, but that screenshot doesn't really...

    I'm sorry, but that screenshot doesn't really tell us the whole story. Which GPU devices are selected in the REDCINE-X PRO preferences? For now you will likely have to disable the GPU acceleration to...
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    Is this an AMD card? If so then we are already...

    Is this an AMD card? If so then we are already aware of this and looking in to it.
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